Description
Experienced Senior Leader with more than 15+ years in Engineering and Technologies Leadership. Actively provide strategic support and execute multiple processes simultaneously while exceeding quality and accuracy standards. Demonstrated relationship leadership skills with the ability to manage complex global business, technology, team and vendor relationships. Exemplary results with global leadership, vendor management, enterprise level software implementation, process improvement and re-engineering. Agile and Waterfall Development Call/Contact Center Technology QA Capabilities and Services Shared Services Implementation Cross-Functional Team Leadership Re-engineering/Defect Elimination Matrix Team Leadership SDLC Off-Shore Resource Leadership Strategic Planning Program Management Vendor Team Leadership
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Integration Testing And Uat | Mufg Director Of Quality Engineering | 5/2015 - 5/2016 |
| American Express | Director Quality Assurance Director Technologies Lead Telecom Engineer | 10/2010 - 5/2015 |
Accomplishments
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