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Online Resumes with "callcenter "
Insurance Underwriter - 10 Years of Experience - Near 19144
to find a company help me defined my career.
Tags for this Online Resume: insurance, counsulant, callcenter, sales, customer service, claims
Consultant
Tags for this Online Resume: Strategic Sourcing, DoD Contracts, Public Speaking, Internal presentations, Applicant Tracking Systems, Military Recruiting, Technical Recruiting, Marketing, Branding Strategy, People's with Disabilities (PwD), University Relations, Campus Strategy, Defense Contracting, Interviewing, Training, Relationship Development
Marketing
Accomplishments * Auto Shopping Assessment, State Farm Insurance - Lead qualitative portion of this reassessment of customer shopping experience for auto insurance that became the groundwork for subsequent quantitative work. Identified key customer expectations, preferences, motivators and the emotions that drive decisions, and the best ways to integrate State Farm's agent, call-center and online channels. Introduced method...
Tags for this Online Resume: Market Research, Customer Insight, Voice of the Customer, Usability, Customer Experience, Qualitative, Quantitative, Innovation, Communication, Presentation, MS PowerPoint
Customer Service Manager - 20 Years of Experience - Near 85388
Summary of Qualifications A dedicated, enthusiastic individual with proven leadership skills along with diverse background in the customer service and financial industry that can drive business results. Extensive call-center experience emphasizing in customer service, work-at-home (WAH) associates, credit, collections, risk and project management. Superior knowledge of microsoft software and applications. Ability to organiz...
Tags for this Online Resume: Management, Call Center, Medicare, Financial, Firepond Contact Center, Leadership, Program Manager, Quality, Quality Assurance, Quality Control, Phoenix metro
Researcher - 2 Years of Experience - Near 63049
PROFESSIONAL SUMMARY I am an experienced HR Compliance Officer, call-center/ help desk professional. My strengths include problem resolution and diplomacy in escalated situations. I am a customer service certified professional, who pays attention to detail. I feel I am a team player and possess a high quality of written and verbal communication skills.
Tags for this Online Resume: AT&T, Pc, Personal Computer, Compliance, IDS, Management, Microsoft Office, Microsoft Windows, SAP, Vendor Management
Customer Service Manager - 10 Years of Experience - Near 55068
Career Summary Experienced and skilled manager that has led and managed high-volume, fast-paced, and goal-oriented call center teams and departments in the fields of customer service, product returns, support, and sales. Experienced managing and leading groups and teams to increase efficiency and productivity. Experienced managing small to medium sized groups and teams. Experienced managing and leading direct reports at the...
Tags for this Online Resume: Services, Support, Call Center, Sales Support, Customer Service, Coaching, customer service, call center
Customer Service Manager
COVER LETTER: Dear Ms. West: I was excited to see your opening for a customer service rep, and I hope to be invited for an interview. My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flag...
Tags for this Online Resume: Applications, Billing, Complaints, Customer Relationship Management, Customer Service, Customer Service Rep, customer service skills, Database, Database Applications, Microsoft Excel
Computer Operator - 20 Years of Experience
Skills Summary * Proven track record in Computer Operations/Technical Support * Customer service professional experienced in both call-center and office settings * Analyze organizational computing infrastructures develop and implement long-term strategic plans that ensure alignment with and support of business objectives * Delivered training to new data center technicians/systems administrators * Coordinated and oversaw IT ...
Tags for this Online Resume: Security, Software, Computer Operations, Customer Service, Help Desk, IBM
Manager - 20 Years of Experience - Near 34202
Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...
Ideal Companies: Gartner, McKinsey, Tesla
Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile
Customer Service Representative - 20 Years of Experience - Near 33617
QUALIFICATIONS UMMARY Highly personable travel professional with over twenty-five years of experience in call-center operations within the travel, banking, and wireless communications industries P M a a i c t U D o E and roject anagement s n ndependent ontractor o S ept. f ducation. * t m m p c Ability o anage ultiple riorities oncurrently. * b p i r Successfully uilds roductive nterpersonal elationships. * t c e Ability o ...
Tags for this Online Resume: Architectural, Banking Industry, C Programming Language, Communications, Logistics, Microsoft Excel, Object Oriented Design, Travel, Wireless
System Administrator - 18 Years of Experience - Near 18901
Summary of Qualifications * Two decades of IT experience with a prime focus on integrating, application design and architecture, development and implementation. * 15+ years hands-on experience in implementation, configuration and customization of CRM applications. * Lead role experience of over 10 years, 2+ years of management experience. * Widely experienced in all phases of Software Development Life Cycle. * Experienced i...
Tags for this Online Resume: Ssl, Team Lead, User Interface, Call Center, Configure, Credit Card, Data Modeling, Database, Disaster Recovery, eBusiness Applications, sql, Application Architecture
System Engineer - 17 Years of Experience - Near 10573
Summary: I am an experienced IT professional, with proven expertise in the consolidation, upgrade, and maintenance of computer systems and their accompanying networks Trained and Certified in Microsoft, and other interrelated technologies. * Experienced in configuring and troubleshooting of cloud base solutons such as Exchange online, Office 365 Sharepoint Online and other interrlelated technologies. * Have acquired conside...
Tags for this Online Resume: Citrix Metaframe, Veritas, Veritas NetBackup, Citrix, DHCP (Dynamic Host Configuration Protocol), Domain Name System, Microsoft Windows NT, Windows Internet Name Service, DFS, Load Balancing
