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Online Resumes with "call quality assurance"



Customer Service Representative

• Over 12 years experience in the Customer Service field, as a Customer Service Representative, Trainer and assisted in monitoring the calls for Quality Assurance. • Extremely capable of exceeding established goals, improving morale and developing productive relationships with colleagues, customers and staff at all levels. • Highly effective in problem solving and resolving conflict. • Proficient in Microsoft word • E...

Ideal Companies: Any call center in broward county either inhouse or from home

Tags for this Online Resume: Customer Service, Managment

Featured Profile

Customer Service Manager,Little Rock

Effective Customer Services Manager and proven leader with comprehensive background in client service, training and project management. Recognized for exceeding corporate goals by successfully managing resources, timeframes and multiple priorities, while creating strategic partnerships. Results-focused facilitator and problem solver with strong persuasive, communication, and client relationship management skills.

Ideal Companies: Client Services, Insurance, Customer Service, Hospital

Tags for this Online Resume: Management, Customer Service, Human Resources, Services, Call Center, Filing, Quality Assurance, Test, ADP Payroll, Applications

Customer Service Manager - 17 Years of Experience - Near 76051

Provide significant contribution and strategic direction within a progressive company that places a premium on superior customer service

Tags for this Online Resume: call center, customer satisfaction, operational performance, vendor management, KPI / SLA, customer experience, training delivery and development, call quality assurance, process improvement, broadband

Customer Service Supervisor - 0 Years of Experience

Affiliate Broker TN License # 291250 Keller Williams Realty Current position * Set and managed appointments to show homes to prospective clients dealt Personally with lenders home inspectors pest control operators escrow companies and the like to ensure that all terms and conditions of purchase agreement were met before closing * Experienced with legal matters related to the real estate sales process * Generated lists of pr...

Tags for this Online Resume: Call Center, Quality Assurance, Team Lead, Test, Adobe, Adobe Photoshop, Customer Relationship Management, Legal, Management, Microsoft