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Online Resumes with "KPI SLA"
Senior Information Technology Manager, Scottsdale AZ
Use my experience and leadership techniques to deliver superior technology services to a global corporation. Motivating a team of IT professionals to meet and surpass KPI and SLA goals while encourating their career growth and maintain a work-life balance. Balancing innovation with cost benefits to grow and improve the business.
Tags for this Online Resume: IT Manager, Technology Delivery, Unix and Linux, Database, Disaster Recovery, Enterprise Storage, Senior IT Manager, Service Delivery, Database Services, ITIL, ITIL v3 Certification, Clustering, VMware, Network Routing, Cloud Based, Oracle Database, Web Services, Windows Server, SQL Server, Certified Scrum Master, DNS and DHCP, Router and Switches, TCP and IP, Security, Project Management, Data Protection
Telecomm Specialist - 20 Years of Experience - Near 20191
Tags for this Online Resume: Vendor Management, Program Management, Outsourcing, 3rd Party, Contract Management, International, KPI/SLA, Relationship Management
Operations - 17+ Years of Experience - Near 66209
A dynamic and change driven senior operations professional I am seeking to maintain my upward career trajectory, not specifically in telecoms but in any other suitable industry that my skills are transferrable to.
Ideal Companies: Sprint, Verizon, T-Mobile, Any suitable companies
Tags for this Online Resume: Contract, Change, Program, Operations, Network, Technology, Performance, Vendor Management, Outsourcing, Managed Services, KPI/SLA, PMO
Financial Analyst - 8 Years of Experience - Near 61
A dynamic professional with 8+ Years of experience (P2P -Accounts Payable & R2R-Record to Report) in F&A domain, currently associated with Genpact India in R2R GL Partnership Team. Experience of Team lead and end to end people management skills & independently client handling & generating Lean Ideas Finalizing and maintaining KPI/SLA for the process. Manage the flow of day to day operations of Collaboration- Partnership Acc...
Tags for this Online Resume: Accounting, Accounting skills, Accounts Payable, Audit, Automation, Balance, Bengali Language, Coding, Email, English Language
Telecomm Specialist - 20 Years of Experience - Near 60005
Customer Relationship Management Trusted Advisor Project Management Process Development and Improvement Training Plan Development & Delivery Customer Lifecycle Management Executive Communications Presentations KPI SLA Reporting Organizational Development
Tags for this Online Resume: Associate Customer Service, Communications, Management, Project Management
Manager - 20 Years of Experience - Near 85374
Professional Summary: * Detail oriented First Mortgage Underwriting Manager and Quality Assurance management professional * 12 years with Bank of America, 24 years mortgage industry experience * Strong background in underwriting, credit risk and quality assurance * Subject Matter Expert for direct report underwriters and analysts * Underwriter evaluations, training, coaching, production, quality and ensuring KPI's and SLA m...
Tags for this Online Resume: Quality Assurance, Test, Underwriter, Fraud, High Net Worth, Quality, Quality Control, Risk Analysis, Underwriting, Management, management, manager
Destination Manager - 20 Years of Experience - Near 89130
SUMMARY Results-oriented Sales and Service Manager with proven success leading production teams to exceed aggressive sales and customer service goals. Key strengths in management, consultative customer service and sales, quality assurance, reporting and training. Hands-on troubleshooter with strong understanding of customer-first service performance metrics. Expertise includes: * Professionalism * KPI/SLA * Quality Assuranc...
Tags for this Online Resume: Call Center, Customer Service, Email, Inside Sales, Metrics, Quality Assurance, Sales, Test, Training, Management, manager, hospitality
Customer Service Manager - 17 Years of Experience - Near 76051
Provide significant contribution and strategic direction within a progressive company that places a premium on superior customer service
Tags for this Online Resume: call center, customer satisfaction, operational performance, vendor management, KPI / SLA, customer experience, training delivery and development, call quality assurance, process improvement, broadband
Manager Product Data Maintenance
Career Summary Various positions in major publishing houses including editorial, production & manufacturing marketing and most recently data input, maintenance, QA, and distribution (Information Technology)
Tags for this Online Resume: Publishing, Manufacturing, PDF, Training, Account Manager, Acquisitions, Data Entry, Data Management, Data Quality, Documentation, HTML, KPI,SLA
Multifaceted technical career with 20-year track record of innovation and success in IT Audit and Compliance and IT Management..
Technically sophisticated IT auditor with 10+ years of experience as well as 10+ years of experience in IT management. Fluent Spanish speaker and willingness to travel with strong strategic planning, problem solving and project management abilities. Self-directed professional able to excel in any environment. Fully-knowledgeable in applicable regulations and standard audit procedures. Effectively interact with and communica...
Ideal Companies: Mid Range to large company where my work will be valued and challenging.
Tags for this Online Resume: Database, Oracle Database, Communications, Connectivity, Data Communications, Desk Top Support, Desktop Computer, Information Technology, Infrastructure
Regional/Multi-Unit Manager - 5 Years of Experience - Near 77044
* Successful operational transition of 60+ aviation airline lounges to the contracted offer domestically & internationally * * Development and implementation (RFP) of Sodexo's single largest MSA ($140M) in North America * * Managed the operational scope of service, re-design of existing and new premium spaces including client KPI's and SLA's * *Achieved growth via business development leveraging other airline relationships...
Ideal Companies: Coca Cola, Compass, Sysco
Tags for this Online Resume: Budgeting, HR, Human Resources, Financial, Financial Reporting, Food Service, Recruiting, Sourcing, Transitions, Procurement
