Description
A dynamic professional with 8+ Years of experience (P2P -Accounts Payable & R2R-Record to Report) in F&A domain, currently associated with Genpact India in R2R GL Partnership Team. Experience of Team lead and end to end people management skills & independently client handling & generating Lean Ideas Finalizing and maintaining KPI/SLA for the process. Manage the flow of day to day operations of Collaboration- Partnership Accounting regular webex meeting, resolving issues/escalation & create reports to update the client on team's activity based on guidelines. Detailed Organisational Scan 1. Genpact India- Kolkata as Assistant Manager, from Dec '2013 till Date Current Project: - US Shift Presently working in team of 8-10 team member Partnership accounting (16 major partners) and using ERP -SAP ECC model handling US Client Job Profile: Passing journals in ERP, Various categories of account reconciliations, review & sign off key and nonkey reconciliations, Open items resolution with necessary action points, Schedule & reporting activities, Analysis of variance, Regular Webex Meeting, Interacting with US based clients to resolve queries via email and phone and deliver on tasks, Training new team member & Operation Deck Presentation. * Journals in SAP, Preparing various categories of Account Reconciliation * Review GL Reconciliations and uploading in Black line tool * Open item resolutions and commentary Effectiveness * Accrual accounting for recoveries reversal journal, Actual invoice preparation and sending to partners * Passing of True up entry after identifying the difference between estimates and actual * Deferred Revenue Amortisation, Goodwill Amortisation, Prepaid expense * Schedule & Reporting Activities - Monthly & Quarterly * Lead Governance Call with update every fortnightly * Worked closely with the FP&A team and directly with partners in timely settlement of balances due. * Analysis of A/R GL Account to help the cash team in identifying the open invoices to get it settled. * Quarterly Goodwill Reconciliation and Goodwill Impairment * Ensures delivery of process as per SLAs and timelines for KPI & CPI * Implements process controls within the team & ensures that they are met * Clients webex meeting set up, interacting with client weekly, handling issues independently * Implements end-to-end process improvement projects towards increasing efficiency, productivity and reducing timeliness Previous Project: Customer Master Data (MDM) EMEA & US Client -SAP Handled team of 14 team member for Global Customer Master Data & Finance Master Data using ERP -SAP ECC model. Job Profile :- Client & Team Management (End to End), Regular Calls with Foreign Clients, Problem Solving, Control point checklist, Supervising & Mentoring Team, SLA & KPI Reviewing Cross Training with Webex Recorder, Knowledge Transfer, Handling Audit & MIS presentation. * Supervising Customer Master Data (Global MDM) Team Customer master data creation, update set up credit limit, mass blocking-unblocking and Customer confirmation (FD09 approval) in SAP within agreed SLA * Preparing and publishing daily, weekly and monthly Matrices/Dash-board to Internal/External manager and business * Set up client online/Webex weekly meeting with client for activity detailed discussion, any update * Conducting Team Huddle on a daily basis to ensure entire team member (14 FTE) aware of all the process update and keep track on the KPI and SLA * Set Targets (KRA) for the team members and conduct half-yearly Performance Appraisal to facilitate performance management * Analyse the assigned projects and distribute tasks to the team members as per their area of expertise * Conducting monthly 1-O-1 for the team and provide feedback and discussed on area of improvement * Conducting session and Provide training on regular update of rules and exception tracker * Resolving escalation and provide feedback to team member and respond to manager/customer with corrective action plan * Maintain Early Warning System (EWS) to support Human resource team in hiring people * Creation and quarterly updating the SOP for Customer Master Data & Finance Master Data * Customer Reconciliation on a monthly basis and publish final report to internal/External manager * Support to Training & Quality system with multiple lean ideas approved by Client
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