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Online Resumes with "call center"
Project Manager - 19 Years of Experience
AREAS OF EXPERTISE/ APPLICATION DEVELOPMENT * Agile Methodology (Scrum, Sprint and Kanban), Adaptive, Continuous Integration, deliver incrementally and proactively reduce risk * Proven experience transforming waterfalls to Agile/Scrum/Sprint frameworks and methodologies * Experience with Continuous Integration using automated deployment * Project Initiation, Planning, Execution (Deployment) and closing (SDLC) * Web apps, .N...
Tags for this Online Resume: Risk Analysis, SDLC, Call Center, ESA, IBM MVS Operating system, IBM OS/2, Interface Design, Intranet, Management, Microsoft Windows
Inside Sales Representative - 20 Years of Experience - Near 92064
Tags for this Online Resume: Sales/Marketing, Call Center, Retail, Administrative Assistant, Insurance, Life Insurance, Business Development, Management, Wholesale, Billing
Inside Sales Representative
Summary I am a charismatic candidate with sales experience who can provide advice to customers and close sales. I keep expenses down by not making mistakes and I will exceed a normal 40-hour week without hesitation time is money. I am an energetic team player with skills, experience, personality, and drive. Experienced with POS system. * For a span of 6 months achieved the highest customer credit approvals, in one month fin...
Tags for this Online Resume: Outside Sales, Sales, Sales Calls, Call Center, Customer Service, Inside Sales, Inventory, Management, POS, Support, inside sales, sales representative
Technical Writer - 20 Years of Experience - Near 75002
Accomplishments * Created Information Technology policies and procedures (MSWord) for the technology leader in activity & participant management software. Asset management, audio-visual support, call center support, desktop engineering, executive support, messaging, mobile device IT support, print services. * Help desk and related documentation for IT/infrastructure organization (ITIL-aligned): * Configuration and administr...
Tags for this Online Resume: Documentation, Management, SharePoint, Sharepoint Technologies, Applications, Content Management, Data Sheets, Extensible Markup Language (XML), Microsoft Office, Services, PowerPoint, instructional design, business process, policy, procedure, SOP, training development, curriculum design, Visio, financial industry, mortgage, banking, telecommunications, software documentation, user guide
Manager - 10 Years of Experience - Near 77539
Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80-125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...
Tags for this Online Resume: Scheduling, Security, Services, Support, Technical Support, Call Center, Documentation, Management, Payroll, management, manager, metrics
Customer Service Representative - 7 Years of Experience - Near 91335
Tags for this Online Resume: Complaints, Management, Training, Billing, Call Center, Customer Service, Delinquent Accounts, Financials, Distribution, DMS, customer service, call center, customer service representative
Vice President - 9 Years of Experience - Near 75025
Tags for this Online Resume: Business Operations, Call Center, Credit Card, Delinquent Accounts, Insurance, Management, Bilingual, Customer Service, Project Management, Project Manager
Accomplished Senior Level Call Center Operations, Customer Service, Collections
Seeking executive level position with organizations with large call center environments.
Tags for this Online Resume: Accounts Receivable, Customer Service, Call Center, Call Center Software Sales, Call Center Operations, Debt Buyer
Human Resources Assistant - 19 Years of Experience - Near 94582
to Worked under the directions of the Risk Management Director and the Board to administer IIPP (Injury Illness Prevention Program) requirements to 14 healthcare facilities owned by UCS, applied critical thinking and analysis of HR issues as reported to Risk Management, used a discreet collective approach to investigate questionable Workers Comps and EDD unemployment claims in a thorough and timely manner, collaborated betw...
Tags for this Online Resume: HR, Human Resources, Management, Diversity, Risk Management, UCS, Call Center, Connectivity, English Language, Human Resources Information System
Customer Service Manager
Summary of Qualifications Customer Service Representative with over 3 years of customer service experience Detail oriented with strong work ethics, problem-solver, effective communicator and interpersonal team player
Tags for this Online Resume: Clubs, Deposits, Sales, Billing, Customer Service, Management, Medical, Microsoft, Microsoft Excel, Microsoft PowerPoint, customer service, call center, customer service representative, retail, sales associate
Sales Manager - 20 Years of Experience - Near 07730
Summary A highly successful and self-motivated Manager with 21 years of sales management experience with a record of promotions to positions of increased responsibility within extremely competitive business environments exceptional ability to interact with clients at all levels, identify needs, recommend solutions & follow up to ensure customer satisfaction. * * I'm an expert in building/ developing top producing sales orga...
Tags for this Online Resume: Customer Service, Recruiting, CT, Quality, Quality Assurance, Quality Control, Pricing, Sales, Scheduling, Services, sales, business development, outside sales, account executive
Engineer - 20 Years of Experience - Near 60060
SUMMARY Dedicated and competent technical support engineer with exceptional strong leadership abilities, customer service and project management skills. Excellent organizational skills and able to multitask on multiple projects with a strong sense of urgency and passion for delivering results. Outstanding technical abilities and excels in analyzing problems to their root cause (5Y's). Ability to work under pressure in chall...
Tags for this Online Resume: Oracle, People Soft, Product Development, Support, Call Center, Control Systems, Customer Service, HTTPs, C Programming Language, Microsoft Outlook
