Description
SUMMARY Dedicated and competent technical support engineer with exceptional strong leadership abilities, customer service and project management skills. Excellent organizational skills and able to multitask on multiple projects with a strong sense of urgency and passion for delivering results. Outstanding technical abilities and excels in analyzing problems to their root cause (5Y's). Ability to work under pressure in challenging and demanding environments, exceptional and intuitive ability to identify customer issues and their resolutions. Proven resource for solving and troubleshooting technical problems using sound methodology. Demonstrated ability to work in a quality ISO 9000 environment. Possess strong communication skills both verbal and written with the ability to successfully communicate technological issues to customers and within organizational levels. Available to travel on short notice to domestic as well as worldwide destinations.