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Online Resumes with "call center operations "



Call Center Executive Leader | Training Design & Development | 10 Years

As an Operations Vice President for national sales & marketing company, I have collaborated and worked from the ground levels of marketing, inside sales, customer service and inbound call center operations. An entrepreneurial focus with a goal of leading a small business in the multi-functional approach of strategic planning, implementation and solutions. I build strong teams while getting continuous expanding my own pers...

Tags for this Online Resume: Training, Call Center, Management, Entrepreneur, Operations , Customer Service, Workforce Management WFM, Onboarding, E-Learning

Executive Level - Operations, Direct Sales and Service, Call Center Management

Masters level executive with process management training and business transformation experience seeking to join a team with a solid mission and one that strives to continually exceed expectations!

Tags for this Online Resume: Process Management, Customer Experience, Direct Sales & Service, Workforce Management, Service Center Operations, Chief Operating Officer, Senior Vice President, Customer Service Operations, Vice President, Life insurance operations, Call Center Management, Insurance, Call Center Operations

Call Center Supervisor- 35 years experience in call center operations includes workforce management, 15 years

I am looking for a fast paced, dynamic work enviroment to utilize my excellent coaching and complaint resolution skills.

Tags for this Online Resume: Workforce Management, Call Center Supervisor, Customer Service , Quality Control

Call Center Operations Manager

Tags for this Online Resume: Customer Service, Back Office Processing, Quality Assurance , Project Management , Problem Solving , Direct to Consumer Marketing

Muli-dimensional Executive Leader

I offer you an unbeatable record of performance, a visionary approach to strengthen your customer satisfaction and revenue, a passion for success and a pledge to you that your customer and employee satisfaction will soar! I am a multi-dimensional executive with a proven record of success across several industries. I consider myself to be highly motivated with an insatiable desire to excel in any endeavor. I have been a key ...

Experienced Retail Banking Operations Manager

Tags for this Online Resume: Banking, Audit, Compliance, Credit Card, Debit Card, Home Equity Line of Credit, Foreclosure, Marketing, Loss Mitigation, Mortgage Loan Service Operations, Operations Management, Problem Resolution, Crisis Management, Process Improvement, Project Manager, Risk Management, Team Building, Credit Analysis, Management, Acquisition, Bank Owned Properties, Short Sales, OnLine Banking, Consumer Lending

Operations Manager or Director

Highly motivated manager and leader with expertise in customer service, technical operations, and call center operations. Organized and efficient,Committed to personal growth, Challenged by complexity,People/Customer oriented

Insurance sales executive- 25 years experience - call center operations- direct to consumer

I am a experienced Insurance sales executive with over 25 years of retail and direct to consumer experience. Employee relations, staffing, training, and extensive call center sales.

Tags for this Online Resume: director, sales manager, territory manager, executive , call center , b2c, cisco certified , Insurance, sales director , VP, Regional

Featured Profile

Highly driven Project/Program Manager with track record of achieving business results

Actively seeking a highly challenging senior management position with direct impact on business growth, operational project success, business unit effectiveness and performance enhancement. Project management, operational analysis & effectiveness, systems integration and leadership development of mid to upper level leaders are my strengths.

Ideal Companies: DOD, DMDC, Government, Lockheed, Northrop Grumman, HSBC, Climber

Tags for this Online Resume: Leadership, Proactive, Program manager, project manager, MS Project, Development, Influence, Technical Project Management, Cross-functional team building, Motivation, Excecution Excellence, Process improvement, Technology Solutions, Organizational Standardization, Strategic Planning, Performance Improvement, Customer Satisfaction, Presentation Excellence, Continuous Improvement, Communication Excellence, Conflict Resolution, Change Management, Microsoft Office Suite, Visio, MS Publisher, Access, Excel, data analysis, Microsoft SharePoint, Flexibility, Lifecycle Planning, Relationship Management, Talent Management, Quality Management, Customer Care, Customer Experience, Thought Leader, Collaboration, forward-looking, Fast-Paced, Innovation, Lead by Example, Integrity, Excellence, Training

Senior Customer Service Leader

Utilize my call center and operational expertise across multiple industries and leverage my people management skills to help build a team that can meet and exceed company metrics.

Featured Profile

Call Center Director

DIRECTOR Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional p...

Ideal Companies: Sabre Holdings, Hilton, Sheraton, GE, Expedia, Bank of America, Chase, Dr Pepper, 7-Eleven, Alon USA, Atmos, AT&T, Centex, Comerica, Corner Bakery Cafe, Dean Foods, El Chico, EmCare, Energy Future Holdings, Energy Transfer Partners, ExxonMobil, FedEx Office, Fossil Inc, Harwood International, Hotels.com, Hunt Petroleum, i2 Technologies, Idearc Media, Interstate Batteries, Lockheed Martin Aeronautics, McAfee, Merit Energy Company, MetroPCS, Microsoft, Neiman Marcus, Raytheon, Research in Motion, Regus, Rosewood Hotels and Resorts, Samsung Telecommunications, Southwest Airlines, Symantec, Tenet Healthcare, Texas Industries, Trammell Crow, United Surgical Partners International, Verizon Wireless

Tags for this Online Resume: Call Center Director, Sales Management, Director, Manager, Fundraising, Donor acquisition

Client Relationship Manager - 15 years experience - Boston/Providence Area

I'm a highly personable Customer Service Professional with over twenty years of experience in account management, claims and sales processing, client on-boarding, logistics, and call-center operations within the food, industrial and automotive service industries.

Tags for this Online Resume: Providence, on-boarding, account management, customer service, Client Relationship Manager