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Online Resumes with "agent skilling"
Sr. Executive in Human Services
Experienced change agent skilled in developing & implementing programs for non-profit/public agencies
Ideal Companies: NYC non-profits or government agencies
Tags for this Online Resume: Human Services Management
Help Desk Manager
Microsoft and CompTIA certified, resolution driven Manager with diverse expertise in networking, Internet connectivity, networking, hardware, and multiple operating systems. Proven ability to manage a call center and resolve complex issues quickly and efficiently.
Tags for this Online Resume: Help Desk, Manager, Technical Support
Executive-Level Call Center Manager
Executive-Level Call Center Management, Operations, Sales Operations, and Collections Professional leveraging 13+ years inbound/outbound experience ♦ Collections expert who thrives in a high-expectation, high-stress environment ♦ Metrics-driven expert in credit risk management ♦ Fund-raising expert ♦ Visionary leader, building and managing high-performance teams ♦ Training and efficiency expert ♦ Quota-breaker, consistently...
Travel/Customer Service Rep
A rewarding position that uses my customer service and/or Travel Agent skills and gives me a chance to grow.
Ideal Companies: Comcast, Carlson Wagonlit
Tags for this Online Resume: Customer Service, Travel, Oregon, Service
Information Technology Support
Seeking a challenging career opportunity as a Technical Client Support Agent. Skilled in Help Desk and Customer Support, where proven troubleshooting and strong customer service focus are the order of the day.
Multifaceted Senior Manager-12 years experience-Sales Training, IT Industry, Web Content
Seeking leadership role in professional services company where I can contribute as a thought leader and change agent. Skilled mentor who effectively coaches diverse global teams would like to increase profit and grow bottom line.
Tags for this Online Resume: Emerging Technology Product Launches, Coaching and Mentoring , Achieved revenue growth of 45%, Creative Marketing Programs, Process and Systems Design, Worldwide Workflow Improvements
Well rounded manager
In three years at the University of Alabama, I obtained a Bachelors Degree in Commerce and Business Administration and completed all but one course needed to obtain my Bachelors Degree in Human Environmental Sciences. My academic accomplishments came while applying myself to a demanding full-time college football program. At the University of Alabama, I played Division I football at the highest collegiate level. After gr...
Tags for this Online Resume: manager, leadership, teamwork
Reporting Analyst, Workforce Management
Tags for this Online Resume: call center workforce management, reporting analyst, traffic analyst, agent skilling, IEX, Avaya CMS, Cisco ICM, IEX Workforce Planning System, Cisco UCCM, NICE IEX TotalView WFM (R4.6)
Supervisory Chemist
Experienced analytical chemist specialized in chromatography and mass spectrometry techniques (GCMS, LCMSMS, ICPMS, MALDIMS). Always interested in application of mass spectrometry for product advancement, regulation, homeland security, or training and repair. Experienced manager of small team (8 members) of mid-career professionals. Skilled at conflict resolution, effective communication, and leadership. Interested in incre...
Tags for this Online Resume: mass spectrometry, chemist, chromatography, supervisor, legal, homeland security
General Manger, Rahway
Seasoned management professional, expert in steering innovative strategies that serve to generate revenues, build dynamic teams, and deliver 'red carpet' customer service to an increasingly demanding public. "Leading from the front" management style has been the catalyst for restoring morale, resurrecting damaged client relationships, and instituting the type of transparent communication channels that build and sustain trus...
INFORMATION TECHNOLOGY DIRECTOR
Dedicated IT professional with proven leadership analyzing business needs to develop and implement IT solutions that streamline systems/processes leveraging emerging technologies. Track record directing enterprise system deployments/upgrades, data migrations, and corporate technology integrations. Proficient with formal quality/project management methodologies. Critical change agent and skilled team leader, with track recor...
Ideal Companies: any
Tags for this Online Resume: Analyst, Project Manager, IT Manager, Business Intelligence
Senior Accountant - 10 years experience in job cost accounting
Tags for this Online Resume: Detail Oriented
