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Online Resumes with "Workforce management"



Call Center Supervisor- 35 years experience in call center operations includes workforce management, 15 years

I am looking for a fast paced, dynamic work enviroment to utilize my excellent coaching and complaint resolution skills.

Tags for this Online Resume: Workforce Management, Call Center Supervisor, Customer Service , Quality Control

Energetic and innovative finance professional

Higly motivated finance professional with excellent analytical abilities, proven track record of process improvemant and the ability to think outside the box.

Ideal Companies: LaSalle Bank, JP Morgan Chase,

Tags for this Online Resume: baseball, Excel Expert, Data analysis, Access Database, Workforce Manager

Featured Profile

Operations optimization, participative management, process reengineering, lean concepts,

Operational leadership as a management team member or consultant, where I can provide strong change management and business transformation initiatives in a quest for excellence. Latitude to utilize acquired global skills to foster an ideals based environment to promote mutually beneficial results.

Ideal Companies: BMW, General Motors Cadillac Division, Tesla, Houston Methodist Hospital, Sewell Automotive Companies, Waste Management Houston

Tags for this Online Resume: Change management, Continuous improvement, lean manufacturing, Problem resolution, workforce participation, Intergated manufacturing, Quality control, Performance measurement, Employee training, Health and safety, Process reengineering, 5 S, Staff development, Kaizen, Team concept, Root cause analysis, Toyota Production System (TPS), Total Productive Maintenance (TPM)

Featured Profile

Information Technology Executive

VISIONARY, INNOVATIVE & STRATEGIC LEADER IN TECHNOLOGY Service focused technology and people leader with extensive experience in the design, delivery and management of enterprise class IT services and solutions. Proven track record of enhancing processes and developing people to drive improvements in service delivery, systems uptime and customer satisfaction. Capable change and transition leader with the ability to culti...

Ideal Companies: All

Tags for this Online Resume: SLA, CMDB, Process, ITSM, ITIL, Budget, Strategic, Team build, execution, Change, Consolidation, data center, coaching, mentoring, governance, management, project, service, catalogue

Workforce Manager- 11 Years - Vodafone

More than a decade in telecommunication multinational company (Vodafone ) give me the chance to have knowledge, skill and experience to explore the globe and find the challenge that can fit my skills to reach the highest managerial levels.

Tags for this Online Resume: Analytical thinking, workforce technical applications, manage technical and non-technical teams, Impressive communication skills, Analyze Quantitative Data, Business Development

Human Resources Director

EDDY CANON, SPHR 216 West 137 Street, #3 • New York, NY 10037 Home: 347-448-7753 • ed7can@aol.com DIRECTOR HUMAN RESOURCES Versatile, resourceful and accomplished Senior Human Resources Professional with extensive and diverse generalist experience. Demonstrated expertise in employee relations, compensation and incentive plans, benefits administration, recruitment, and career development. Critical thinker with prove...

Retail Operations Senior Manager

I am a self-motivated senior executive with strong analytical and team building skills. I have a passion for continual sales growth, process improvement and expense reduction. During my tenure as SVP of Operations at JCPenney, I reduced store-operating expense 300 basis points while improving customer service levels by 500 basis points. Additionally, I achieved this through operational efficiencies that included the deve...

Featured Profile

Call Center Director

DIRECTOR Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional p...

Ideal Companies: Sabre Holdings, Hilton, Sheraton, GE, Expedia, Bank of America, Chase, Dr Pepper, 7-Eleven, Alon USA, Atmos, AT&T, Centex, Comerica, Corner Bakery Cafe, Dean Foods, El Chico, EmCare, Energy Future Holdings, Energy Transfer Partners, ExxonMobil, FedEx Office, Fossil Inc, Harwood International, Hotels.com, Hunt Petroleum, i2 Technologies, Idearc Media, Interstate Batteries, Lockheed Martin Aeronautics, McAfee, Merit Energy Company, MetroPCS, Microsoft, Neiman Marcus, Raytheon, Research in Motion, Regus, Rosewood Hotels and Resorts, Samsung Telecommunications, Southwest Airlines, Symantec, Tenet Healthcare, Texas Industries, Trammell Crow, United Surgical Partners International, Verizon Wireless

Tags for this Online Resume: Call Center Director, Sales Management, Director, Manager, Fundraising, Donor acquisition

Mid-Level Professional

Ideal Companies: Allstate, Progressive, State Farm, Verizon

Tags for this Online Resume: insurance, workforce management, resource planning, adjuster

Featured Profile

SENIOR-LEVEL HUMAN RESOURCE MANAGEMENT PROFESSIONAL Payroll |Information Systems | Benefits Administration

Executive leader in Human Resource Management with 20 years of expertise in all facets of payroll, compensation, information systems, benefits administration, staffing, and negotiations. Exceptional performance in private sector Human Resource Administration, project management methodologies performance management implementation. Skilled in collaborating with all members of the organization to achieve business and financial...

Tags for this Online Resume: HRIS, Payroll, Benefits, Human Resources, Compensation

Experienced Human Resource Professional

In summary, my employment background consists of progressive Human Resources experience primarily in manufacturing, supporting both union and non-union workforces, and has consisted of providing leadership to various aspects of the Human Resources function. My most notable areas of impact have been demonstrated through the disciplines of Employee & Labor Relations including experience in dealing with organized workforce ...

Contact Center Manager

Experienced Information Technology Manager, with strong background in systems development, systems maintenance, change management; process development, workforce management, infrastructure analysis, contact center management, contact center design, voice and data implementation, including vendor management.

Tags for this Online Resume: Service network manager, Project Manager, Telecommunications specialist, Business analyst