Human Resources Director

EDDY CANON, SPHR 216 West 137 Street, #3 • New York, NY 10037 Home: 347-448-7753 • ed7can@aol.com DIRECTOR HUMAN RESOURCES Versatile, resourceful and accomplished Senior Human Resources Professional with extensive and diverse generalist experience. Demonstrated expertise in employee relations, compensation and incentive plans, benefits administration, recruitment, and career development. Critical thinker with proven ability to create and implement HR strategy in dynamic, fast-paced, and highly competitive environments. Excel at business analysis, managing multiple projects, and establishing appropriate priorities that support achievement of company goals. Self-directed leader able to build and maintain team spirit, and quickly cultivate effective working relationships with all stakeholders. Viewed as a business partner and trusted advisor by senior management. Committed to adding value and exceeding expectations through collaborative problem solving, inspirational leadership, and intuitive judgment. AREAS OF EXPERTISE • Strategic Planning • Talent Acquisition • Succession Planning • Project Management • Workforce Management • Regulatory Compliance • M & A Integration • Employee Engagement • Coaching & Training • Performance Management • Labor Negotiations • Team Building • Policy Development • Risk Management • Staff Development PROFESSIONAL EXPERIENCE Services For The Underserved, New York, NY • 2007- 2010 Deputy Director of Human Resources Partnered with the Department Director to build and develop a professional and administrative staff that met the HR needs of the organization. Spearheaded recruitment and on-boarding for assigned divisions by improving processes, researching and recommending new recruitment sources and interview techniques, building proactive relationships with hiring managers, and assessing results. Administered Corrective Action process to ensure appropriate resolution of each employee’s performance issues. Provided direction, leadership and accountability for all HR related legal regulations that guide the Agency’s business. Ensured employee relations activities met ethical standards by consulting on organizational changes, and developing and delivering training interventions as required. Maintained HRIS database integrity and interfaced with Finance to achieve headcount accuracy. Key Accomplishments • Built excellent working relationships with 1199 Union Representatives, and played an active role in addressing all grievances for assigned divisions. • Created innovative solutions for employee’s needs via programs, tools, training and by establishing open-door accessibility to the HR staff. The Princeton Review, Inc., New York, NY • 2003 - 2007 Director of Human Resources Led three direct reports to handle all HR activities for 350 people including, investigations, discipline, performance management, compensation plan design, variable and bonus pay, and merit increases. Collaborated with benefits administration to resolve issues and evaluate vendors. Enhanced recruitment pipeline through system efficiency, workflow and process changes. Provided strategic and tactical guidance and aligned HR strategies, goals and programs with corporate strategy. Trained management on HR policies & procedures. Key Accomplishments • Orchestrated all government compliance programs and reporting activity: Affirmative Action Plans, EEO-1, Vets, vendor certification, subcontracting plans, and security clearance. • Implemented personal development programs, performance appraisals, talent identification and management, and succession plans. EDDY CANON, SPHR Page 2 Pitney Bowes Management Services, New York, NY • 1999- 2002 Regional Human Resources Manager Partnered with line management to deliver a broad range of HR services including: performance management up to and including termination, conflict resolution, compensation, benefits, auditing (file audit), FLSA analysis, FMLA and job classification, grievances, and career development. Researched and developed corporate policies and programs. Designed and developed cost effective strategic and high-volume talent acquisition programs that included various job posting outlets, employee referrals, internships/co-ops, relocations, temporary staffing, and diversity recruiting while meeting demanding deadlines. Conducted follow-up and exit interviews to identify and proactively address systemic issues; analyzed and monitored workforce turnover; delivered new employee orientations and training presentations. Key Accomplishments • Received an award of excellence for outstanding service during 9/11. BSMG Worldwide, New York, NY • 1998 - 1999 Manager, Employee Development and Recruitment Directed recruiting and selection, staff relations and professional development for an employee population of 900 (including organized employee associations). Supervised a staff of three HR professionals. Children's Television Workshop, New York, NY • 1997- 1998 Contract Recruitment Manager Conducted high-volume exempt and non-exempt recruiting for Finance, Productions, Marketing & Communications, Products, Systems, Human Resources, Legal, and Publishing. The Educational Alliance, New York, NY • 1995 - 1997 Human Resources Manager Oversaw recruitment, compensation, benefits, employee relations, and training for six facilities. Published an employee handbook and launched a company newsletter. Posted openings, conducted new employee orientations, and provided individual development counseling. Managed wage and salary program, including job evaluation, salary survey initiation, participation and analyses, grade structure movement, merit increase guidelines, and approval of all increases. Prior Experience: Staffing and Development Recruiter at American Express Travel conducting high-volume exempt and non-exempt recruiting, averaging 25-30 concurrent requisitions for Finance, Human Resources, Marketing, Systems and Operations. EDUCATION City University of New York - Hunter College, New York, NY Bachelor of Arts in Psychology (Minor in French) CERTIFICATIONS New York University, New York, NY Certification in Human Resources Management COMPUTER SKILLS Microsoft Office PeopleSoft, Oracle, Ceridian

Administrator

New York, NY