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Online Resumes with "Training Processes"



State Government

Summary Over 11 years of compliance and Contract Manager Experience in the senior services industry with the Department of Elder Affairs (DOEA) providing strategic support for the implementation and training process for our 26 subcontractors. Conduct audits and reviews to ensure compliance with contract procedures, operation practices, and functional performance standards. Accountable for audits and evaluation of current po...

Tags for this Online Resume: Bankruptcy, Email, Interest Rate, Complaints, Pricing, Tourism, Transportation, Travel, Management, Documentation

Director - 20 Years of Experience - Near 46307

Summary of Qualifications Accomplished, esteemed operations leader leveraging robust history of achieving global corporate and customer objectives. Record of actualizing improvement goals in profitability, customer experience, and organizational effectiveness. Adept in building, leading, and developing highly capable, knowledgeable teams. MBA candidate with bachelor's in organizational management and PMP credential. Specifi...

Tags for this Online Resume: Training, Management, Consulting, Account Management, Documentation, Install, Kaizen, Mergers, Process Improvement, Software

Manager

CAREER SUMMARY * OUTSTANDING LEADERSHIP AND MANAGEMENT EXPERTISE. Directed application, system, and technical support teams to provide continuous support for business critical systems. Includes management of all associated personnel factors, assignment of tasks, review of work/deliverables, scheduling, second, third level support management and on-call/remote support management. Efforts have resulted in outstanding levels o...

Tags for this Online Resume: Management, Support, Training, Project Management, Scheduling, Technical Support, Consulting, Learning Management, Application Support, Budgetary

Operations - 20 Years of Experience - Near 75035

SUMMARY OF EXPERTISE: Strategic Operations Leader with 20+ years of progressive experience and accomplishments in technical and service delivery environments requiring strong leadership, IT/telecommunications, communication, and customer support skills. I have a proven track record of managing people, resources, processes, and technologies to meet business objectives, customer and revenue and profit goals. QUALIFICATIONS: V...

Ideal Companies: Securus Technologies

Tags for this Online Resume: Telecommunications, Forecasting, Leadership, Management, Pc, Personal Computer, Talent Management, ACD, Automatic Call Distribution, Call Center

Directory Assistance Operator - 2 Years of Experience

Summary Active Shooter Training, Haz-Mat Certified/Spill prevention and control, Maximo/Service Request, Notary Public, Industrial Hygiene, Emergency Management Planning, Pharmaceutical experience of 22 years, Work with active pharmaceutical ingredient, Microsoft office, Word, PowerPoint, Excel (SME) in application of established training processes, Training tracking and escalation processes, Entering documentation of train...

Tags for this Online Resume: ANSI, Ansi (Am Natl Stds Inst), Assessments, Audit, Compensation, Data Entry, Documentation, First Aid, Insurance, LMS, administrative, administrative assistant, clerical, receptionist, typing, data entry

Data Mining Specialist - 20 Years of Experience - Near 30083

AREAS OF EXPERTISE * Data processing/Data tabulation * Confirmit (Survey Programming) * Qualtrics (Programming) * Dimensions (Tabulations) * SPSS/SQL * Quantum (Tabulations) * Extensive experience in data preparation and preparing for meaningful analysis * Highly qualified in data consistency * Strong knowledge of Word/ Excel * Excellent communication skills * Ability to manage multiple projects at once * Extremely creative...

Tags for this Online Resume: Documentation, Adobe Dimensions, Coding, Data Management, Management, Microsoft PowerPoint, PDF, Programming, Quality Assurance, Spss (Math/Stats Pkg)

Accountant - 20 Years of Experience - Near 44839

Areas of Expertise Accounts Receivable Management * Credit Analysis * Team Leadership * Staff Training * Process Improvement * Collections Enhancement * Risk Assessment * Policy Creation & Implementation * New Account Investigation * Report Generation * Interdepartmental Collaboration * Profit Enhancement 200 * Directly responsible for ensuring the integrity of customer's data by monitoring and updating information within t...

Tags for this Online Resume: Accounts Receivable, Satellite, Statistics, Deductions, Policies and Procedures, Billing, Financial, Financial Statements, Leadership, Risk Assessment

Customer Service Manager

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills

Federal Government - 12 Years of Experience - Near 33065

Summary Over 11 years of compliance and Contract Manager Experience in the senior services industry with the Department of Elder Affairs (DOEA) providing strategic support for the implementation and training process for our 26 subcontractors. Conduct audits and reviews to ensure compliance with contract procedures, operation practices, and functional performance standards. Accountable for audits and evaluation of current po...

Tags for this Online Resume: Bankruptcy, Email, Interest Rate, Complaints, Pricing, Tourism, Transportation, Travel, Management, Documentation

Customer Service Manager - 10 Years of Experience - Near 75033

SUMMARY OF QUALIFICATIONS Operations and sales professional with 20 years experience including Supervisor, Manager and Director. Responsible for client services, quality, training, complaints & grievances, and call center management. Specialty in developing Complaint Tracking, Escalation Resolution, Quality Management and Compliance programs. Focusing on process enhancement in quality initiatives, training processes, produc...

Tags for this Online Resume: Customer Service, Account Manager, Billing, Call Center, Complaints, Compliance, Customer Relationship Management, Database, Light Emitting Diode, Medicare

Featured Profile

We will develop the #1 sales team in the marketplace

To build and develop a world class sales organization that is the benchmark for all sales organizations in your industry and beyond.

Ideal Companies: Start ups, innovators, cutting edge, telecommunications, healthcare, financial, media & advertising, higher education

Tags for this Online Resume: Sales Training, Sales Coaching, Record setting sales achievement, Presentation Training, Adult Education, Train-the-Trainer, Performance Improvement, Leadership, Leadership Training, High-performance coaching, Executive Coaching, Curriculum Design, Direct Selling Skills, Contact Center Sales Training, Contact Center Executive Coaching, Contact Center Sales Coaching, Retention Specialist, Relationship Buildiing, Cultural Change Specialist, High Impact Presentation Training, Sales Management, Team Leadership

Plant Manager

SUMMARY Manufacturing and production professional skilled in leading high-producing teams and using lean manufacturing to reduce costs and increase process efficiency. Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives. (Reason for leaving "Economic Downturn") (Reason for leaving "plant relocated") * Accountable for 60 United Auto Worker employees safet...

Tags for this Online Resume: Quality, Manufacturing, Corrective Actions, Documentation, ISO, Complaints, Green Belt, Kanban, Production Schedule, Scheduling