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Online Resumes with "Tier II support"
Senior helpdesk technician/Tier II support analyst.
To obtain a position, utilizing my skills, which will provide me with a foundation for professional growth To improve and share Microsoft Operating Systems knowledge, become a Microsoft Certified System Engineer, improve technical management skills and work within a team environment.
Ideal Companies: l'oreal, burberry, liz claiborne, bebe, estee lauder
Tags for this Online Resume: Client support, POS support, senior helpdesk, technical support, retail support, business analyst
DeskSide Tier II Support - A+ -Experenced
Information Assurance System Administrator
• Demonstrated record of working well independently or in a group setting providing all facets of Windows Systems Administration including Server troubleshooting, installations, Active Directory architecture, performance maintenance, and policy management. • In-depth knowledge and understanding of numerous operating systems including Windows XP, Windows7, Server 2003 and Server 2008. • Proven skills in providing client an...
Tags for this Online Resume: Active Directory, HBSS, Security+, Active Secret Clearance, Remedy, eEye Retina Scan
Geek with a capital eek
I am a system administrator who enjoys troubleshooting and puzzles. I have experience with workstations, servers, databases, networking, and system security. I also play Indonesian percussion on the side.
Ideal Companies: CH2M Hill, Xylem Interactive, Tattered Cover Bookstore, Denver Public Library, Denver Museum of Nature & Science, REI, Instant Access Media, Qwest Communications, RTL Networks, Rocky Mountain PBS
Tags for this Online Resume: oracle, SQL, scripting, Solaris, Windows, Perl, C, Top Secret, SSBI
Operations manager TierII Support
My background has been within the Technical Operations Support, building security in the Telecom field with extensive experience in Network & Switch / operations management /project management and recently as a Tier II Support Manager for Verizon & Fairpoint. I have 40 years of experience performing management task. Throughout my career my drive and natural affinity for industry knowledge and continuous improvement have ...
Senior Technical Support Analyst - 25 years Experience - Dallas, TX
I am a IT professional with 25 years in the IT field. I have worked as a front line help desk support technician, tier II support analyst, enterprise support account manager and software install project manager. I supported such products as Sniffer and BMC's Service Desk Express.
Information Technology Specialist-15 years Experience-Washington, DC
I am a Information Technology Specialist with 15 years of experience in the Information Technology field with experience as a Computer Operator, Lead Computer Operator, PC Technician, Computer System Analyst, and Help Desk Tier II support specialist.
Tags for this Online Resume: Washington, DC , Certicate Studies in Information System Management in Career fields of
Application Support
Tags for this Online Resume: Project Management, Technical lead, Installation , Repair, Tier II support, Service Management
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Network Administrator - 20 Years of Experience - Near 20886
My knowledge and years of experience of LANs and networks operation and architecture is extensive. Help Desk and Tier II support and the repair of the desktop workstation is also a strong suit of mine.I have worked in many diverse and fast paced environments in which I have successfully thrived. Many challenges I have faced and have always successfully achieved or exceeded my goals.
Manager - 14 Years of Experience
PROFILE Dedicated and customer-focused leader with fifteen years of IT experience. Over five years' experience managing teams of unionized, IT professionals in a large organization with a diverse client-base. A proven track record for problem-solving, managing projects ranging in complexity and scope, communicating with clients from different disciplines, and motivating and mentoring staff and colleagues. Six years' experie...
Tags for this Online Resume: Install, Installation Of Software, Microsoft SMS, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT, Sms, Software, Networking, Policies and Procedures
Manager - 13 Years of Experience - Near 27519
and Leading Network migration activities such as switch port turn ups LAN WAN and VLAN migrations - Brussels to Wynyard UK. (Time frame - 18 Months Budget- $ 5 Mil). Managed migration of load balancers / firewalls and Application migrations -VIPs/WIPs. (Time frame - 3 Months Budget- $ 1 Mil). Facilitated Physical and logical Decommission of Netscaler and load balancing devices - GTM and LTM. Coordinated SAS Environment Inst...
Tags for this Online Resume: Active Server Pages, Services, Microsoft Windows, Applications, Configure, Networking, Active Directory, DHCP (Dynamic Host Configuration Protocol), File Transfer Protocol, Linux, project management
