CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Technical Support Operator"

Manager - 17 Years of Experience - Near 80513

Career Highlights Successfully delivered services globally for the Oracle Virtual Storage Solutions, Enterprise Tape Drives, various Library products, and Enterprise Storage Software & Backup Software Solutions products. Significantly improved customer satisfaction scores in the Open System SAN & Solutions product line, and ultimately reduced the number of critical situations and management escalations. Consolidated the Sto...

Tags for this Online Resume: Vme, SAN (Storage Area Network), Compaq, Integrate, Manufacturing, Reliability, Test, Engineering, HP, Integration Testing

IT Management Professional - 20 Years of Experience - Near 60041

Customer-centric hands-on Information Technology professional with over 15 years of experience in managing and operating IT Network and Technical Support operations, Help/Service Desk Operations, Networking/Telecom Infrastructures and ITIL/ITSM processes providing strategic direction with the knowledge required to deliver corporate objectives and strategic needs, keep projects on-time and on budget, and deliver the highest ...

Tags for this Online Resume: IT, NETWORK, INFRASTRUCTURE, HELP DESK, SERVICE DESK, MANAGER, DIRECTOR, ARCHITECT

Project Manager - 20 Years of Experience - Near 01801

SUMMARY Results driven IT professional offering a progressive 25-year career in information technology with repeated success directing IT projects from inception to execution strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. Expertly managing technical support operations, diligently troubleshooting issues, and identifying root causes to prevent recurrences.

Tags for this Online Resume: Family Practice, Information Technology, Professional Services, Services, Support, Technical Support, Wireless, Distribution, Documentation, Infrastructure, software, Healthcare, EHR, HIT

Business Analyst - 5 Years of Experience - Near 85282

Profile: Motivated, personable business professional with 10+ years of experience as a management and technical analyst. Areas of expertise include database design, application design, technical support, operational support, process design, triage, system migration support, application support, hardware support, sales support, customer retention, damage control, dispatching, emergency after-hours support, SQL, documentation...

Tags for this Online Resume: Applications, Documentation, Software, Software Design, Billing, Hardware/Systems, Management, Messaging, Research, Structured Query Language, software, Phoenix, Tempe, Change Management, Project Management, Systems Analysis, BI Analyst, Management Analyst, Process Analysis, Training, Root Cuase Analysis

Help Desk Specialist - 7 Years of Experience - Near 02301

Summary of Qualifications Promote optimal performance, reliability, and security across core business systems * Results-driven professional offering a progressive, seven-year career in information technology. * Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. * Expertly manage technical support operations, dili...

Tags for this Online Resume: Microsoft Windows 7, Windows 7, Desktop Computer, Microsoft Windows, Security, Active Directory, Documentation, Help Desk, Information Technology, Leadership

SharePoint, Program Management, Knowledge Management Manager -28 years Experience - Washington, DC

Mr. Bernard J. Williams B2064@AOL.COM, Home (202) 714-8477, Cell (703) 249-3231 ACTIVE: DOD/TS/SCI/CI POLY, Security Clearance Mr. Williams began his career in 1989 supporting E-Systems Inc. in Garland Texas and several U.S. Intelligence (IC) agencies, U.S. Department of Defense (DOD), U. S. Federal Civilian Government and contracting companies in the past 28 years. Mr. Williams is seeking new challenges as a Consultant...

Tags for this Online Resume: Business Development, Information Technology, Management, Services, Support, Infrastructure, Microsoft, Policies and Procedures, Intel, Project Management, SharePoint, Knowledge Management, SME, TS/SCI/CI, Sr. Business Analyst, Consultant, Architect, CIO Office, PMO, Program Management, Advisor

Help Desk Specialist - 14 years experience

Summary: * A+, N+, MCP certified professional with hands-on experience in IT & Technical support operations and expertise in hardware and software applications. Supporting users directly, via phone and via many different remote desktop applications. * Windows XP, Windows 7 and Windows10 operating systems * MS Office 2007/2013/2016 (Outlook, Word, Power Point, Excel, Skype, OneDrive) and MS Visio 2007/2013/2016 * Software in...

Tags for this Online Resume: Help Desk

Help Desk Specialist - 20 Years of Experience - Near 19802

SUMMARY OF QUALIFICATIONS Results-driven professional offering a progressive and extensive career in information technology. Repeated success in directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. Expertly manage technical support operations, troubleshooting issues to identify root causes and prevent recurrence.Process improvement...

Tags for this Online Resume: Apple MacIntosh Operating System, Desktop Computer, Documentation, Help Desk, Information Technology, Legacy, Linux, Management, Microsoft Windows, Microsoft Windows 3.1, it jobs, linux, ITIL, helpdesk, windows 10, Windows 7

Help Desk Specialist - 20 Years of Experience - Near 30009

Summary: Experienced Information Systems professional for over 20 years in the Atlanta area. 10 years of supervisory and management experience at various Help Desk levels. Skills include customer service, development, and delivery of training for Help Desk personnel. Expert in desktop, 2nd, and 3rd level technical support with operating systems, software, and hardware. Dedicated focus to providing quality support to externa...

Tags for this Online Resume: Hardware/Systems, Software, Networking, EMC, Management, Scheduling, Team Lead, Training, Triage, it jobs

Team Leader

Areas of Expertise * Troubleshooting and Repairs * Network Connectivity * Customer Service * Quality Assurance * Strategic Planning * Business Technology * Microsoft Office * Team Leadership * Infrastructure Management * Root Cause Analysis * Performance Testing * Project Lifecycle * Process Improvement * Technical Support * Operations Management

Tags for this Online Resume: Customer Service, Infrastructure, Management, Support, Technical Support, Test, Automation, Connectivity, Help Desk Support, HP

Manager - 13 Years of Experience - Near 92886

SUMMARY A driven Senior Leader of Technical Support Operations leveraging 12 years of leadership and operational expertise to deliver scalable, cutting-edge strategies that enhance the client experience and promote client success. A proven technology leader known for developing customer-centric solutions that achieve company objectives with unparalleled efficiency and quality.

Tags for this Online Resume: Leadership, Quality, Quality Assurance, Support, Technical Support, sql, javascript, jira, salesforce, project