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Online Resumes with "Support Center Management"



Support Center Manager and Planning Consultant

Support Center Manager

I am seeking a position which will enable me to utilize my experience, analytical and interpersonal skills, to grow a successful operation.

Thomas Cohn - Manager, Help Desk - Project Manager, Procurement, Analyst, Visionary, Mission Focused

Thomas E. Cohn . 9552 E. Los Lagos Vista Avenue tomcohn@mail.com Mesa, AZ 85209 480-221-3264 SUMMARY I am looking for a position where I can lead a team of professionals to success while focusing on the mission of the organization. My main strengths is my drive to create efficient processes and procedures while creating a perception of value of the IT team. I understand service and infrastruc...

Tags for this Online Resume: Manager, Help Desk, Service Desk, Project Manager

Support Center Manager, Baltimore MD or Harrisburg, PA

Focused on improving the customer experience. Excellent analysis/troubleshooting skills leading to process improvement. Special emphasis on improving customer experience. Enjoy developing/managing people and building a strong team. Focused on creating/strengthening both internal and external relationships.

Tags for this Online Resume: software application support, customer support manager, help desk manager

IT Leadership, Dallas

Attain a leadership position in Information technology that will provide the opportunity to utilize my vision, leadership, business and technical skills to ensure high level organizational IT performance and clear alignment of business and IT strategies.

Tags for this Online Resume: ERP Management, Development Management, Support Center Management, BI Management, Supply Chain Systems

Featured Profile

Call Center Manager, Customer Service

Analytical strategist and results-oriented professional with a strong track record of delivering high impact initiatives in Service Delivery, Customer Relationship Management, Call Center, Customer Service as well as Staff Leadership, Training and Development. A recognized expert in operational efficiency who consistently plans, evaluates, validates and implements processes that reduce errors, increase productivity and dr...

Tags for this Online Resume: Service Delivery, Customer Relationship Management, Staff Leadership, Process Improvement/Analysis, Call Center Management

Information Technology Manager - 20 Years of Experience - Near 92131

> Highly experienced IT Management professional with demonstrated success and expertise in Technical Support, Support Center Management, Project Management, Business Continuity, Transition Management, Vendor Management and Budget Management enabling organizations to achieve superior productivity through the utilization of leading edge technology and processes. > Recognized and recruited for abilities in providing technical ...

Ideal Companies: Growth oriented, entrepreneurial companies.

Tags for this Online Resume: Information Technology, Business Information Systems, Manager, Director, Asset Management, Cisco, Disaster Recovery, Infrastructure, Management, SAN (Storage Area Network), ARM, AVAYA

System Administrator - 10 Years of Experience - Near 32817

CAREER SUMMARY Over 15 years of project management and technical support experience in telecommunications systems and call center environments, developing technical tools and delivering technical support to system users. Partner and collaborate across teams and organizations. Manage multiple projects simultaneously in a challenging, fast-paced environment. Subject Matter Expert and technical resource for systems and process...

Tags for this Online Resume: Monitoring, Call Center, HR, Human Resources, Management, Quality, Quality Assurance, Quality Management, Software, Support

Manager - 20 Years of Experience - Near 14468

Professional Summary I am a goal-oriented IT professional with extensive experience in Data Center and Network Infrastructure, Support Services, and Project Management. I have a proven track record in accomplishing objectives within the stated timelines, budget, and service level constraints. My core skills include, but are not limited to: Network Operations Management Business Continuity/Disaster Recovery Support Center Ma...

Tags for this Online Resume: Infrastructure, Project Management, Project Manager, Management, Xerox, Budgeting, Support, Disaster Recovery, Documentation, Services

Manager - 16 Years of Experience - Near 21117

SUMMARY Support Center Manager with demonstrated success in the administration of technical and customer support groups. Operational innovator with a track record of leading technical staff and developing tools, policies, and procedures to improve overall quality of service

Tags for this Online Resume: Support, Help Desk, Intranet, Technical Documentation, Documentation, Services, Technical Support, Supply Chain, Bilingual, Complaints

Compliance Manager - 15 Years of Experience - Near 94521

SUMMARY SKILLS EXPERIENCE 10/2013 to 01/2018 06/2011 to 10/2013 07/2006 to 07/2011 02/2004 to 07/2006 05/2000 to 12/2003

Tags for this Online Resume: Complaints, Due Diligence, Email, Support, Risk Analysis, Financial, Financial Services, Services, Audit, Compliance, manager, management, Leadership, Coaching

Data Centre Manager

Tags for this Online Resume: HP, VAX, Web, Capacity Planning, Dec, HP/UX, Intranet, Linux, Management, Manufacturing