Description
CAREER SUMMARY Over 15 years of project management and technical support experience in telecommunications systems and call center environments, developing technical tools and delivering technical support to system users. Partner and collaborate across teams and organizations. Manage multiple projects simultaneously in a challenging, fast-paced environment. Subject Matter Expert and technical resource for systems and processes, providing software solutions and improving processes. Recognized for overcoming obstacles, collaborating to find successful resolutions to problems, and contributing to the training and support of center managers.
Accomplishments
Highlights:
Keywords
