> Highly experienced IT Management professional with demonstrated success and expertise in Technical Support, Support Center Management, Project Management, Business Continuity, Transition Management, Vendor Management and Budget Management enabling organizations to achieve superior productivity through the utilization of leading edge technology and processes. > Recognized and recruited for abilities in providing technical vision and leadership to cross-functional teams and effectively collaborating with customers, stakeholders and executive sponsors while successfully managing budgets, goals, issues and milestones. > Proficient in delivering IT Procurement and Budgeting that reaps enterprise-wide cost savings through cost-effective IT Asset Utilization, Enterprise-Wide Disaster Recovery Planning, Outsourcing and Service Level Agreement Definition and Management. > A proven record of leading strategic and operational planning to achieve business goals by fostering innovation, prioritizing initiatives and coordinating the evaluation, deployment and management of systems across organizations

COMPANY	POSITION HELD	DATES WORKED
ARM, Inc.	(Confidential)	9/2000 - 10/2007
V2COMMERCE CORPORATION	(Confidential)	6/2000 - 9/2000
STAR SOLUTIONS, LLC	(Confidential)	3/1999 - 3/2000
SOLAR TURBINES, INC.	(Confidential)	2/1998 - 3/1999
COMSTREAM, INC.	(Confidential)	2/1997 - 1/1998
GENERAL INSTRUMENT CORPORATION	(Confidential)	1/1994 - 2/1997
UNISYS CORPORATION	(Confidential)	6/1988 - 1/1994

SCHOOL	MAJOR	YEAR	DEGREE
San Diego State University	M.B.A., Information and Decision Systems	1987	Master Degree
San Diego State University	Bachelor of Science, Business Administration (Accounting)	1984	Bachelor Degree

Highlights:

Built, managed and mentored Information Technology staffs at five different companies.

Companies I like:

Growth oriented, entrepreneurial companies.

P&L responsibilities
Presentation
Technology Solutions
Sales Support
Requirements Analysis & Specification
Leadership
Adaptability

• Information Technology
• Business Information Systems
• Manager
• Director
• Asset Management
• Cisco
• Disaster Recovery
• Infrastructure
• Management
• SAN (Storage Area Network)
• ARM
• AVAYA

Directed the management of IT and Facilities, supporting the organization’s Engineering Design Center and a staff of more than 50 Engineering, Sales, Marketing and Administrative professionals. Responsible for the Information Technology annual operating and capital budgets in excess of $2 million. Utilized IT Infrastructure Library (ITIL) methodologies to improve Service Support and Delivery. Provided 24/7 technical support in a heterogeneous environment while guiding the efforts of Senior Systems Administrators delivering support over and above defined SLA objectives. Provided hands-on support for all company on-site assets including servers, workstations/PCs, laptops, mobile devices (Blackberry, Windows Mobile), storage, test, printers/plotters and telecom equipment.