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Online Resumes with "Support Call Center"
Manager - 15 Years of Experience - Near 32808
Technical Management over a support team or call center professionals
Tags for this Online Resume: Orlando Area, Management , Call Center, TCP-IP, Tech Support Call Center, Windows OS
Wm G Murtha 1
A service delivery professional possessing information technology and business knowledge, combined with the ability to collaborate and communicate with associates on all levels. Established skills in problem resolution, customer relationship building, administrative support, leadership, data center and network operations, application resolution support, customer service and IT help desk, teamwork, training, change managemen...
Tags for this Online Resume: Project, Incident, Process, Liaison, Training
Customer Service Manager - 20 Years of Experience - Near 01453
Accomplished Executive with extensive customer support and call center management experience. Effective communicator and liaison who utilizes sound business practices to manage multidisciplinary groups and alliances. Consistently enhance profitability and efficiency with demonstrated success in meeting service, quality, cost, and efficiency metrics. Ensure primary key customer-related call center processes are defined and o...
Tags for this Online Resume: Cross-Functional Team Leadership , Reporting and Analytics Planning , Planning , Strategic Planning , Client Relationship Management , Architectural , Incident Management, Multi-level Relationship Management
VP Customer Services - Professional Services & Product Support
Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.
Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect
Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty
Call Center Manager, Customer Service
Analytical strategist and results-oriented professional with a strong track record of delivering high impact initiatives in Service Delivery, Customer Relationship Management, Call Center, Customer Service as well as Staff Leadership, Training and Development. A recognized expert in operational efficiency who consistently plans, evaluates, validates and implements processes that reduce errors, increase productivity and dr...
Tags for this Online Resume: Service Delivery, Customer Relationship Management, Staff Leadership, Process Improvement/Analysis, Call Center Management
Project Manager - 20 Years of Experience - Near 91745
Seeking a responsible and challenging position to utilize my skills and experience in Call Center Management and Technology Integration with a focus on achieving an efficient and cost effective service as well as suiting technology to enhance business operations while improving customer service.
Ideal Companies: Google, United Health Care, City of Hope, Inland Empire Health Plan, Edison
Tags for this Online Resume: ACD Design and Configuration, IVR Design and interface, Workforce Managment and Requirements, Call Center Design and Configuration
AR, Credit & Collections Manager - 20 Years of Experience - Near 44703
Talented and award-winning business professional with experience managing and directing all phases of Accounts Receivable including, credit, collections, customer service & support, call center and business operations.
Tags for this Online Resume: SAP, Oracle, Excel, Access, Visual Basic, Northeast Ohio, Negotiations, Cash Flow
Business Analyst - 10 Years of Experience - Near 33511
Talented IT professional with over a decade of multi-functional experience supporting Call Center activities and proprietary applications for a Fortune 500 insurance company looking for a "fit" instead of a job. I can learn the skills, but I can't change the culture or the people.
Ideal Companies: PwC, JPMC, MetLife, Syniverse
Tags for this Online Resume: application support, business system analyst, Team Lead
Application Support - 7 Years of Experience - Near 77581
Support Specialist with a proven track record of customer satisfaction seeking opportunity to move into a role as Software Development and Support. Interested in implementing exceptional skills as a software developer and expertise in Android Development including HTML, CSS, Java and JQuery.
Ideal Companies: MLS, Houston Dynamo, Houston Dash, Houston Rockets, Houston Texans, City of Houston, City of Pearland, City of Friendswood
Tags for this Online Resume: Houston, Application Support, Support Specialist, Support Lead, Support Analyst, Java, Java
Medical & Clinical Laboratory Manager - 15 Years of Experience - Near 32724
With years of experience in several areas of lab operations, customer service and a strong desire to continue growing my skill set, I seek an opportunity to manage a team in a results-driven, quality centered industry. I offer a multi-faceted background in a general lab setting, specialty areas of genetics, infertility and kidney care in addition to seven years of experience in finance.
Ideal Companies: Covance, Florida Hospital
Tags for this Online Resume: Manager, Laboratory, Leader, Healthcare, Medical, Technologist, MT(ASCP), Coaching, Analyze, SOPs, Quality, TAT
Customer Service Manager
Over twenty five years of management experience with the skills and knowledge to interpret data and instinct for efficient and tactile resolutions. Utilizing my experiences I have bridged the gaps in efficiency and consistencies across the Northeast, Enterprise and BGCO RM teams. I have effectively managed and developed Virtual teams the last ten years. I have formed solid partnerships with Center leadership, Area Leaders...
Ideal Companies: Apple, Verizon. Amazon
Business Analyst - 20 Years of Experience - Near 75081
Professional Summary Broad product knowledge and strong customer service management experience with hands-on involvement in the telecommunications industry. Versatile background with expertise in Sales, Sales Engineering, Transport Design Engineering, Customer Service, Project Management, Application Support, Call Center Management, Network Operations and Technical Training. Highly motivated enthusiastic customer orientated...
Tags for this Online Resume: Management, Switches, Engineering, Systems Analyst, T1, Documentation, Macro (Predefined Code), Project Management
