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Customer Service Manager - 14 Years of Experience

Talented Manager who has more than 6 years of Customer Relationship Management experience in an executive management role. Strong management experience developing technology systems to support more than 2800 locations and 50 e-commerce sales sites while understanding and maintaining business processes and procedures. Skilled at ecommerce, B2B and B2C sales improving both top-line sales and margin by suggesting necessary cha...

Ideal Companies: Converse, Journeys, Lids, J&M, Genesco

Tags for this Online Resume: Firepond Contact Center, Policies and Procedures, Customer Service, Management, Distribution, Order Processing, Budgeting, Payroll, Process Improvement, Oracle Parallel Server, presentation, profit and loss, supervisor

Customer Service Manager - 20 Years of Experience - Near 75010

* Outgoing, personable communicator with strong ability to build rapport and achieve results with Clients, Vendors, and Colleagues of all backgrounds. Solid documentation, training, and public speaking skills. * Analytical, organized and productive, working smart to ensure quality completion of complex, deadline-driven projects and special events. * Trained and experienced in total Call Center Management. Key strengths inc...

Tags for this Online Resume: Training, AVAYA, Remedy, ACD, Automatic Call Distribution, Call Center, Recruiting, Retail, Troubleshooting, Distribution

Senior Recruiter

1. My primary objective as a recruiter is to help candidates and companies in such a way that "I do no harm” in the words of the Hippocratic oath. I think it is critical in our business as profit, competition, personal and corporate needs too often drive decisions which can be harmful to both sides. 2. Secondly to bring all the effort, dedication, and creativity I posses to benefit not only my employer but all parties asso...

Ideal Companies: google.oracle.general motors.wall street journal

Tags for this Online Resume: SaaS