CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Service level management"

Vice President - 20 Years of Experience - Near 13039

Profile Senior Financial Operations Director who optimizes operational and financial performance of back office securities processing functions. Expertise in driving client service, retention, and market growth. Specialize in leading continuous process improvement initiatives. Strongly committed to cultivating strong employee, customer and management relationships, to ensure most seamless integration of company-wide initiat...

Tags for this Online Resume: Due Diligence, Financial, Financial Analysis, Financial Services, Management, Mergers, P&L, Process Improvements, Securities, Real Estate, management, manager, Financial Services Operations Manager, operations

ERP - 18 Years of Experience -

20+ years Holding of IT experience in diversified role which includes Techno- Functional Manager and Delivery Manager in SAP Implementations Roll Outs Application Delivery System Integration Data Migration Upgrades and support maintenance Accounts with Multi-Geographical Delivery model. Career Highlights * 16 years IT Program & project Management Practice Building CoE, presales, delivery management and IT Transformation. * ...

Tags for this Online Resume: Information Technology, AFS, Agile, Applications, Architect, Back Office, Balance, Budgeting, Business Intelligence, Business Management, SAP, IS RETAIL, FMS, MM, Project Delivery, Project Management

Operations - 20 Years of Experience - Near 77584

PROFESSIONAL SUMMARY Results-driven Executive . Strategic thinker and corporate change agent builds enterprises, infrastructure and systems. Expert project and program manager of complex strategies and initiatives. Lead business growth, customer service expertise, call center and network operations centers. Direct global organizations and international BPO solutions. Consummate leader establishes high performance organizati...

Tags for this Online Resume: Local Area Network, Wide Area Network, Acquisitions, Automation, Bad Debt, Business Development, Customer Service, Customer Service Center, Field service

Manager - 20 Years of Experience - Near 07199

SUMMARY Citizen of the USA. Accomplished and energetic IT Delivery Management Professional with a solid history of achievement in software development management. Motivated leader with strong organizational and prioritization abilities. Adept at building strong relationships with any levels of global management. Ability to deliver, through expert leadership, large complex infrastructure, application projects and solutions. ...

Tags for this Online Resume: Billing, Dba (Database Admin), Documentation, Drafting, Test, Transportation, Triggers, Unit Testing, Global Support, Integrate

Business Analyst - 20 Years of Experience - Near 60510

Responsible for deploying HP's Service Manager, web based four-tier service desk application integrating people process and technology. Automated service desk application to receive events from systems management infrastructure., facilitated and implemented "IT Mobilization for Service Management" support process workshops around incident, problem, service level management, asset, configuration and change management in the ...

Tags for this Online Resume: Asset Management, Integrate, Management, Training, Configuration Management, Configure, Itil, Security, Infrastructure, Manufacturing, linux, it jobs, software, agile

System Administrator - 9 Years of Experience

Experience Summary * ITIL certified professional with around 12+ years of comprehensive experience in: - Server Admin Management - Security Management - Production support - Process Development - Version Control Management - Change Management - Environment (Server) Management - Database Management - Service Level Management - Incident Management - Risk Management - Information Security Management * IT Infrastructure profess...

Tags for this Online Resume: Monitoring, Servers, Sun Solaris Operating System, File Transfer Protocol, HP, Linux, Infrastructure, Microsoft Windows, Sun, Support

Manager - 20 Years of Experience - Near 60061

SUMMARY OF QUALIFICATIONS Management professional working in the Governance area of IT for 16 years. Diverse experience includes Washington Mutual as Regional Duty Manager Processes reporting Daily status for multiple date centers. Presented to CIO and staff daily, responsible for performance and service at (Downers Grove & Vernon Hills and one Wisconsin data centers (Milwaukee). * Developed policy for Change, Problem, CMDB...

Tags for this Online Resume: Asset Management, Management, Process Improvements, NOC, itsm, change managemant, SACM, Problem management, CSI, Process Architect

Manager - 20 Years of Experience - Near 25414

Tags for this Online Resume: Amazon Web Services, Black belt, Business Management, Green Belt, Itil, Management, PMP, Project Management, SCRUM, Scrum Master, ITSM, IT Service Management, OLA, SLA, IT Service Level Manager, IT Service Catalog Manager, IT Requirements Manager

Quality Assurance Specialist

Professional summary Software QA Lead with 10+ years of experience in testing various insurance, Finance Services-Payments, trade and PeopleSoft domain applications. Have vast experience in test estimation, test strategy, test plans, developing test scenarios and test cases, test execution, defect reporting, test summary, coordinating with offshore subordinates and customer-relationship. * Expertise in Functional & Integrat...

Tags for this Online Resume: Test, Acceptance Testing, Active Server Pages, Agile, Annuity, API, Application Program Interface, Applications, Ascential Software DataStage, Asset Liability Management

Assistant Director - 19 Years of Experience - Near 08510

Summary: * A Dynamic Leader skilled in Procurement, Contract and Technology Management. * Accomplished, technically sophisticated and forward thinking professional with extensive experience in process development, facilitation and change management. * Offers Management expertise in compliance, cost reduction and process improvement. * Dedicated to maintaining high standards, while promoting team participation for the optimi...

Tags for this Online Resume: procurement, sourcing, vendor, supplier, Procurement, Management, Vendor Management, Leadership, Project Management, Business Development, Computer Aided Software Engineering, Educational Services, director, associate director

Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432

Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...

Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure

Project Manager

Professional Summary: * Solutions-focused, highly motivated Project Manager, Certified Scrum Master, Certifed Scrum Product Owner and Lead Business Systems Analyst with 10 years of experience in all phases of the Software Development Life Cycle (SDLC) including planning, requirements gathering, analysis, design, development, implementation, testing and deployment. * Extensive experience in software engineering methods like ...

Tags for this Online Resume: Structured Query Language, Test, User Acceptance Testing, Acceptance Testing, Microsoft SQL Server, Business Requirements, Management, Microsoft Windows, Software, Software Development