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Were you looking for Service-Level-Agreement-SLA- job results?
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Online Resumes with "Service Level Agreement SLA "
Senior Business Manager
AREAS OF EXPERTISE Client/Customer Service Management * Customer Relations Management * Customer Service Department Development * Service Level Agreements (SLA) * Organizational Leadership * Employee Development Help Desk & Incident Management * 24 x 7 / Tier 1, 2 & 3 Support Levels * Network Operation Center (NOC) * Service Restoration Team (SRT) * Daily Service Review (DSR) * Root Cause Analysis (RCA) * ...
Tags for this Online Resume: Altiris, Trainer, Relationship Manager, Director, Customer Service, Help Desk, Field Services
Help Desk Specialist
Ideal Companies: Children's Hosp of MI, BASF, BCBS of MI, Google, Open to others
Tags for this Online Resume: Asset Management, Customer Service, Hardware/Software/Operating Systems Diagnoses, PC Support, Systems Analysis, Technical Support Analysis, Tier 2 and Tier 3 Support, Active Directory, Applying Microsoft Security Guidance, Desktop Technology, HP and Lexmark Printers Troubleshoot and repair, Installing and Administering Windows, MS Operating Systems, 98/NT4/2000/XP and Vista, MS Office Suite, 97/2000/2003/2007, PC Network Backup, Service Level Agreement (SLA), System Upgrades, Virus Detection / Removal
Programs, services and results that satisfy business needs and objectives
Detail-oriented business professional adept at fully grasping complex issues, then clarifying and re-defining them into programs, services and results that satisfy business needs and objectives. Currently exploring encompassing and challenging generalist opportunities within collaborative organizations possessing a genuine focus on innovation. Core Competencies: Liaison, product development, structure development, projec...
Tags for this Online Resume: Business Systems Analyst, Liaison, Product Development, ERP Implementation, Training Development, Training Delivery, PeopleSoft, ERP, SuccessFactors, Collaboration, Communication, Structure Development, Project Management, Professional Services Consultant
Pre-Sales Engineer with multiple skill sets
Self-motivated, results-driven leader sought after to provide personnel management, pre-sales support, contract management, strategic planning, storage area network architectural design, enterprise class solution provisioning, systems engineering, process development, and human-technological relationship integration. Sole Lockheed Martin Project Manager leading a staff of 25-45 individuals during a $20 million te...
Ideal Companies: Lockheed Martin, SAIC, CACI, Booz Allen
Tags for this Online Resume: pre-sales
IT Infrastructure Engineer/Manager
I am an accomplished individual who is looking for a Management position that will offer exposure to senior leadership and the chance to gain broad-based knowledge that could lead to future advancement opportunities. As a key member of your well-respected team, I offer to you more than 8 years of solid, progressive IT experience in network and system management, vendor negotiations, system support, design and security. ...
Ideal Companies: Open for just about anything anywhere!
Tags for this Online Resume: IT Management, senior leadership, network and system management, vendor negotiations, system design, system security, system support, strategic planning, budgeting, project management, IT infrastructure, outstanding customer service, College educated, professionally certified
Lead Recruiter
with 5.5 yrs of experience in IT recruitments, i have recruited people on skills like Oracle Apps, Java, .net, Oracle, Testing. I am currently associated with ThoughtWorks India.
Fervent Network Administrator
Ideal Companies: Small to Midsize
Tags for this Online Resume: Server 2003, Microsoft XP, Microsoft Vista, SQL, Administrator, Crystal Reports, MCP, MCSA, MCSE
VP, Director, Manager, Professional Services, East Coast
Assist a software company, preferably in the healthcare information technology space, to expand their presence and increase customer satisfaction (user adoption), by managing the team that will provide the outstanding implementation services that will exceed the customer's expectations.
Ideal Companies: healthcare information technology
Tags for this Online Resume: Professional Services, Director, P&L responsibility, SQL, Project Management, Healthcare
Software Developer / Project Manager
I have had the opportunity of working in the IT industry for over 9 years now. I have worked in various areas ranging from web development to managing groups of individuals on a project based assignment. I also have strong experience as a windows software developer on the VB and VB.Net platform as well as application testing experiences. I was recently laid-off from my last position due to the economic situation in Clevelan...
Tags for this Online Resume: VB, VB.Net, .Net, software programming, developer, project management
Visionary and experienced IT Professional with proven ability to shape IT performance and responsiveness to business needs with prominent contributions to customer service and satisfaction.
Opportunity for growth, personally and professionally. Ability to contribute and implement changes. Diversified and challenging tasks.
Ideal Companies: Health care Industry
Tags for this Online Resume: Strategic Planning, Organizational Development, User, Rapid Deployments, IT Needs Forecasting, Policies, Infrastructure Design, SLA Standards, Continuous Improvement, Quality Control, Windows VISTA, XP, 2003, 2000, NT, 98, MAC OS, CISCO VPN, BlackBerry, Windows Mobile, Cisco, Net Gear, Linksys, D-Link, VOIP, Remedy, Altiris, LanDesk, GoTo Assist, Help Desk Institute (HDI) Certified, DELL Certified System Expert (DCSE)
Experienced Benefits, Executive Comp., and Total Rewards Professional
Looking to expand upon and utilize my 20+ years of experience as an HR professional to enhance the human capital management and total rewards experience for your company and its employees.
Ideal Companies: Cargill, Target, General Mills, Syngenta, Mosaic, Polaris, Ameriprise, Wells Fargo, TCF, US Bank
Tags for this Online Resume: Total Rewards, ESOPs, Defined Contribution Plans, Defined Benefit Plans, Health and Welfare Plans, Design, Administration, Implementation, ESPPs, 401(k), Non-qualified Plans, Compensation, Benefits Manager, Total Rewards Manager, Total Compensation Manager, Retirement Plans Manager, Benefit Plan Design, Stock Options, Stock Purchase Plans
Project Manager of Product Implementations - 15 years experience - Miami
I have over 15 years experience in Managing of Technical/Facilities Implementations and maintenance in the Telecommunication industry. I am detail oriented, and competent in vendor negotiation, drafting and contract management. Some of my primary functions consist of vendor collaboration in designing, reviewing, procurement and creating the Scope of Work (SOW). The SOW documents define a complete action list of items incl...
Tags for this Online Resume: Telecom Manager, Project Manager, Procurement Manager, Facility Manager, Development Project Manager, Manager of Technical Implementations
