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Were you looking for Service-Level-Agreement-SLA- job results?
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Online Resumes with "Service Level Agreement SLA "
Director - 16 Years of Experience - Near 29466
SUMMARY Senior technology leader specializing in information systems / technology / infrastructure, software development, and project management. Hands on leader in enterprise-level IT Service Management, full Software Development Life Cycle, Project Management Life Cycle, and infrastructure management. Great passion for creating and leading strong, successful teams. Proven strength and success in strategic business plannin...
Tags for this Online Resume: Agile, Charleston, Software, Technology, ERP, Business Operations, Project Managemenent, Program Management, Information Technology
Case Management Manager - 11 Years of Experience - Near L5V2V
PROFESSIONAL SUMMARY: Ms. Catherine Santos is an international medical graduate with a specialty training in Obstetrics and Gynecology benefiting from a broad medical experience and extensive background in healthcare, acquired over many years. In addition to her experience in medical management, Catherine has a considerable knowledge of assessment, analysis and adjudication of short term and long term disability and accommo...
Tags for this Online Resume: Medical, Assessments, Computer Aided Software Engineering, Management, Test, ACLS, Attention to Detail, Automobile Claim Law Specialist, Communication Skills, Compliance
IT Operational Support
Versatile and goal-driven professional with over 30 years' experience in both technical and leadership roles managing the support of various operating systems and associated hardware. Directed a team of twelve plus engineers in six physical locations supporting Hewlett Packard's six large 100,000+ sqft data centers in Georgia and Texas. The team was also responsible for support of over 60 remote locations around the world u...
Ideal Companies: Hewlett Packard Inc., Amazon, Various Oil and Gas companies.
Tags for this Online Resume: Management, HP, Linux, Support, Veritas, SLAs, HP/UX, Infrastructure, WebApps, SAP, HADR, Technical Support, VMWare, Unix, Delivery Manager, Support Manager
Program Manager - 20 Years of Experience - Near 43028
SUMMARY Background experience includes 30+ Years primarily in IT Management, and Business Management. Sr. IT Management experience in Banking, Insurance, Auto Industry, e Commence, Dept. Stores (POS), Aerospace, National Defense, Telecommunication, etc. Extensive IT Operations and Application development experience. Extensive experience managing the development of over 850 applications in my 30+ years in IT Management / IT ...
Tags for this Online Resume: SDLC, Management, Risk Management, ROI, Application Development, Monitoring, Oracle, Security, Unix, Financial
Database Administrator - 4 Years of Experience - Near 11743
SUMMARY: * 6+ years experienced in Data Modeling, Relational Database Architecture and Implementation, Systems Architecture and Development, Database Administration and implementation of Administration Standards. Over the years, have been involved in large number of project development, managed large number of Projects & been a DBA with large number of Database Servers. * Experienced to deliver data management vision, goals...
Tags for this Online Resume: Agile, Applications, Data Modeling, Dba (Database Admin), Microsoft, Microsoft SQL Server, Microsoft Windows, Modeling Experience, Powershell, Servers
Financial Analyst - 2 Years of Experience - Near 70469
Implemented multiple process improvements with the Travel area within the NASA Shared Service Finance Department. * Over 10 years working within Finance mastering the use of SAP and utilizing excel. Consistently exceeded the Service Level Agreement (SLA) for the past 11 year. * subcontractor Program Manager and NASA Shared Service Center employee I have managed multiple task concurrently which were accurately completed and ...
Tags for this Online Resume: SAP, Travel, Documentation, Process Improvement, Process Improvements, Ad Hoc Reports, Audit, Financial, International Treasury, Prime
System Administrator - 13 Years of Experience - Near 75035
Summary * SAP Security Lead, SAP HANA Security & GRC Architect and Analyst, with over 12 years of extensive experience in SAP Security and BASIS administration, system implementations, upgrades, migrations. Knowledge in data warehousing, modelling and reporting. * Detail Oriented, organized, customer focused individual, with strong professional integrity. Ability to establish and maintain high level customer trust and confi...
Tags for this Online Resume: SAP Security, SAP HANA Security, SAP GRC Security
Program Manager - 20 Years of Experience
Profile Senior-level Operations Management and Business Process Improvement Executive with a successful background in leading operations within high growth, global organizations and competitive markets. ITIL Certified with a proven track record of success in being a catalyst for change and a driver of results, driven to improve processes and operations overseeing large global initiatives. Significant strengths in project ma...
Tags for this Online Resume: Management, Program Management, Training, Account Management, Billing, Business Plan, Configuration Management, Configure, Local Area Network, Network Operations Center
System Engineer - 19 Years of Experience - Near 20721
Professional Summary A solutions-focused self-starter and team oriented IT professional, with 20+ years of experience installing, configuring, and troubleshooting PCs, Mac's and network hardware. Proven ability to successfully analyze an organization's IT support requirements identify deficiencies and potential opportunities and develop innovative solutions for increasing reliability, and improving productivity. I have deve...
Tags for this Online Resume: BMC Software, Connectivity, Customer Service, Desk Top Support, DHCP (Dynamic Host Configuration Protocol), Email, Install, Local Area Network, Lotus, Lotus Notes
System Administrator - 14 Years of Experience - Near 98274
Summary: An accomplished Networks/Systems Administrator with over 14 years of Information Technology experience, managing over 5,500 backups nationwide for a large organization. Implementing complex system administrative commands that incorporate monitoring and controlling system backups to ensure successful completion within the backup window. Organize and present monthly audit reports to the customer in order to validate ...
Tags for this Online Resume: Desktop Computer, Help Desk, Software, Audit, Documentation, Linux, Microsoft Windows, Servers, Desktop Computer, Help Desk, Software, Audit, Documentation, Linux, Microsoft Windows, Servers
Manager - 20 Years of Experience - Near 34202
Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...
Ideal Companies: Gartner, McKinsey, Tesla
Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile
Manager - 10 Years of Experience - Near 23456
ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...
Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor
