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Online Resumes with "Service Level "
Distribution manager - 20 Years of Experience - Near 90277
PROFESSIONAL SUMMARY * Proven track record of managing and developing businesses to build sales, reduce operating costs, increase customer service levels and improve supply chain management. * Developed new sales territory for a division of major manufacturer - went from 0% to 20% of market share in two years. * Streamlined data systems with national manufacturing company to improve the flow of information and reduced opera...
Tags for this Online Resume: Distribution, Layout, Order Processing, SAP, Supply Chain, Inventory, Inventory management, Management, 3PL, Compensation
Data Centre Manager
SUMMARY Highly motivated, experienced and accomplished, customer-focused IT Operations Manager. Consistently deliver business results with confidence and assurance in providing outstanding customer service support. Strong leadership skills that motivate others. I am trustworthy and confident to help others to excel and perform their best. Qualifications include, excellent customer service, great contract negotiator and stro...
Tags for this Online Resume: Customer Service, Health Care Systems, Banking, Facilities Management, Team Lead, ITIL Specialist, Information Systems, HR
Store Manager - 20 Years of Experience - Near 38671
Summary I have a strong background in retail and food sales. Successful in motivating staff time management, cost effectiveness P&L responsibility, customer service, training with followup and evaluation, termination and commitment to the business. Career Highlights Increased sales productivity, and customer service levels in all positions. Measured by company surveys and reports. Also improved staff morale.
Tags for this Online Resume: Customer Service, Evaluate, Management, P&L, Retail, Sales, Security, Surveys, Time Management, Training
Brokerage Clerk - 20 Years of Experience - Near 07083
Profile Well-rounded financial services professional with extensive experience in all facets of supporting successful brokerage Branch operations, including: * Overseeing financial management systems, and controls to ensure transaction accuracy and fiscal responsibility. * Ensuring a high level of customer/client service levels and satisfaction. * Monitor daily activities and complete required financial and regulatory compl...
Tags for this Online Resume: ACH, Management, SEC, Securities, Securities and Exchange Commission (SEC), Food Service, Inventory, Profit & Loss, Compliance, FACETS
Telecomm Specialist - 12 Years of Experience - Near 98053
SUMMARY OF QUALIFICATIONS A result oriented, enthusiastic and achievement driven technology professional with 10+ years of experience in technical program management, vendor management and user acceptance testing. Experienced in successful delivery in working with cross functional and cross cultural teams. A unique blend of business and technology acumen with strong analytical/problem-solving and communication (written/verb...
Tags for this Online Resume: Business Excellence, Program Management, Service Level Management , Testing Management, Process Definition and Improvement , Product Evaluation and Vendor Selection , Solution Designing , Value Added Services, Information Technology, User Acceptance Test
Manager - 6 Years of Experience - Near 06606
Qualifications / Achievements: * Broad experience in system's development and project implementation, more than 10 years managing people, processes, systems and technology, performance in large national and international enterprises in the telecommunication, steel process industry, ecommerce, advertising, pension and beauty areas. * Large experience in IBM products including Websphere Portal, Application Server, DevOps. * A...
Tags for this Online Resume: Buying, Dba (Database Admin), Engineering, IBM, Legacy, Management, Project Management, Advertising, Applications, BEA WebLogic
Partner
QUALIFICATIONS SUMMARY Results oriented leader with expertise in high volume, scalable operations. Experienced in customer facing and back office environments as well as building the capability to deliver the company's value propositions through new sales. Extensive background in building organizational structures to drive efficiency and service to customers through Call Centers. Successful in developing and executing opera...
Tags for this Online Resume: Management, Insurance, Distribution, Customer Experience, Billing, Process Improvement, Sales, Sales Training, Scheduling, Training
Manager
ACCOMPLISHMENTS Helped grow customer acquisition and retention for NCR Secure Payments and Cloud Services business driving a 100% revenue increase by redefining key performance indicators, renegotiating service level agreements, and applying new technologies and processes to meet or exceed expectations. Created new revenue streams for NCR Secure Payments and Cloud Services by introducing big data and enable customers' acces...
Tags for this Online Resume: Systems Development, Application Development, Customer Relationship Management, Patient Care, Security, Compliance, Management, NCR, Infrastructure, Medical
Director - 20 Years of Experience - Near 65466
CnL Saddle & Tack/ Lucky 6 Outfitter - Retail Sales Representative from Oct 2013 to Present Customers. * Managed SLA (Service Level Agreements) for partners and wholesale customers by creating a positive business relationship and maintaining and/or exceeding the customer expectations. * Managed Budget for Capital and Operations expenses. * Business customer service support and product presentation to include new product dep...
Tags for this Online Resume: Support, Management, Forecast, Network Operations Center
Regional/Multi-Unit Manager - >15 Years of Management Experience - Agile and Scrum Certified
Steady and experienced call center and service delivery manager with skill in training and developing agents to provide increasing levels of customer service. A collaborative manager with passion for working across teams to turn around struggling accounts and raise KPI levels. Excels at finding efficiencies and reducing costs, skilled at using progressive discipline techniques for coaching and motivating, partners with seni...
Tags for this Online Resume: Call Center, Customer Service, Account Management, Integrate, Management, Process Improvements, Training, Agile, Forecasting, Project Management, Team leadership and development
Manager - 20 Years of Experience - Near 76028
Qualifications Profile Senior - Level Manager with distinguished career leading productive business operations through comprehensive IT support operations in multicultural and multinational environments. Recognized expertise bridging the technical gap between business users and Global/local technical and non/technical teams. Passionate Leader, skilled at building top-performing technical teams focused on impeccable service ...
Tags for this Online Resume: Metrics, Business Requirements, Call Center, Compensation, J.D. Edwards, Lan/Wan, Local Area Network, SAP, Mentoring, Networking, ERP, CRM, Coaching, Team building, Project Manager, Analitycs, Cisco, Netapp, SCRUM, Agile, VOIP, Microsoft, recruiting, budget, strategy
Senior Computer Operator/ IT Specialist
Summary: Extensive experience monitoring and managing state of the art Data Center production environments, computer operations support, computer operators' supervision, computer operators mentoring and training. Specific areas included: Perform systems IPL and POR on IBM HMC Mainframes and AS/400 processors Perform systems problem determination and resolution Monitor daily production environments Interface with programming...
Ideal Companies: JP Morgan Chase, BNY Melon, ADP
Tags for this Online Resume: Mainframe, MVS, JES2, MQ's, CICS, TSO, IDMS, VTAM, SDSF, TWS, EC12, HMC, TCP/IP, HMC, IPL, POR, Standalone Dump