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Online Resumes with "Service Level "
Plant Manager
Performance oriented manager with a proven track record in team building, enhancing service levels, improving workflow processes, and managing the profitably of the company. A certified Six Sigma Black Belt with over 20 years of manufacturing experience and a high integrity for safety and safety programs.
Tags for this Online Resume: Certified Black Belt, MBA, Lean, Manager, Operations, General Manager
Programmer Analyst
I would like to lead all phases of SDLC: Develop requirement specifications, business owner views, test scenarios, user interface specifications, functional hierarchical and data flow diagrams, database change requests, program specifications and unit, functional, integration and system test cases.
Tags for this Online Resume: COBOL, JCL, IMS DB, DB2, TSO/ISPF, Xpediter, QMF, File-AID, Abend-AID
Sr. Program Manager
A multi-skilled professional with 11+ years’ experience in diversified Information Technology Industry, which includes significant experience in Infrastructure Management, IT Service Delivery/Support, managing Client Service Level Agreements (SLAs) and stakeholder expectations.
I am passionate about excellent service!
High energy professional, with exceptional communication and leadership skills. Dependable, resourceful, creative, loyal.
Support Services IT Director/ITIL Expert in process design
Leadership/Oversight of a technical support organization, including front-lines to desktop and engineering functions. Interested in a growing organization, looking to develop/enhance their processes, improve effectiveness and efficiency, adopt ITIL/Six Sigma processes.
Tags for this Online Resume: ITIL Expert, Service Desk & Desktop Support Director, Knowledge Management, Service Level Design, Customer Service, Budget Oversight
Regional Sales Manager - 15 years experience
Results oriented sales professional with extensive experience in needs assessment and value added selling. Experience and training to remove barriers, negotiate deals and secure business. A true believer in Customer Centric Ideology with extensive experience in developing new customer relationships while building strong customer rapport and providing solid service levels. Proven consistent sales performer with established ...
Tier 1 support desk help, customer services, To work in an environment where I may showcase my leadership, customer relationship, and organizational skills in a technology role.
To work in an environment where I may showcase my leadership, customer relationship, and organizational skills in a technology role. The skills include managing changing priorities, meeting customer and company expectations, and creating a positive customer experience. I have an ability to conduct crisis management of technological and end user issues. I address concerns and assure the end user has a speedy and correct res...
Tags for this Online Resume: Call center, Tier 1 Help Desk Support Technician, Operation Supervisor , Customer Services
