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Online Resumes with "Service Level "



Featured Profile

Customer Service Expert

Dynamic, customer-focused Executive Leader with over 20 years of progressive experience in the Call Centre industry. Expertise in call center management, including service level management, performance management, service quality, customer satisfaction, budget management, strategic planning, process documentation, innovation and technology management. Demonstrated ability to work closely with associates and clients of di...

Tags for this Online Resume: customer service, workflow management, client management (BPO), customer focus, goal oriented, organized

Call Center Supervisor

Develope coaching opportunities while exceeding bench marking expectations set forth by the company while maintaining service levels.

Tags for this Online Resume: Coaching, Development, Supervisor, Training, Organization Skills, Bench Marking

Featured Profile

Human Resources Manager

Tags for this Online Resume: Recruitment, On-boarding, HRIS, Taleo, Associate Relations, Performance Management, Benefit Administration, Diversity Training, Training and Development

Customer Service Supervisor

Tags for this Online Resume: customer service, Service level, Workforce planning, train, Coach, Leader, Service level

Operations Manager - 19 years experience

Performance-oriented, management professional with a proven track record in enhancing service levels, improving workflow processes, and managing profitable relationships. Offer high-caliper management qualifications, acute problem-solving skills, and operational expertise in fast-changing business environments. Experience reflects consistent achievements and promotions to more visible leadership positions. Drive results ...

Tags for this Online Resume: P & L Management, Team Building & Leadership, Strategic Planning, Creative Problem Solving , Customer Relations, Performance Improvement

Healthcare Program Manager/ Service Delivery Manager

Lead a team to center of excellence potential while surpassing all service level agreements and ensuring financial success.

highly energetic materials manager and supply coordinator

very hands on and lead by example. sets the pace within the work environment. works well with all levels of management, extremely resourceful, and complete what I start

Ideal Companies: Forward and upward mobile companies

Tags for this Online Resume: Materials, cosst controls, inventory, cycle counts, supply chain

Technical Lead w / MBA

Spencer Hodges - Technical Lead

Ideal Companies: HP, IBM, Microsoft, Cisco

Tags for this Online Resume: ITSM, Oracle, SQL Server, DB2, Management, Consulting, ITIL

Director, Fulfillment Operations

More than 11 years progressive leadership experience directing promotional campaign execution as well as fulfillment, distribution, and outbound shipping operations for leading multi-channel marketing organization. Pioneer in design and delivery of innovative process improvement techniques including automation, streamlining, and inventory reduction that have generated thousands of dollars in cost savings and increases in se...

Tags for this Online Resume: Fulfillment Operations, Order Management, Strategic Operations, 3PL management, Operations, director

20+ years experience of broad-based management in IT Operations, Systems Design & Architecture, Program Management, Process Improvement and Support. Consistently improve delivery times and service levels while reducing costs. Excel at strategic planning,