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Online Resumes with "client management BPO "
Customer Service Expert
Dynamic, customer-focused Executive Leader with over 20 years of progressive experience in the Call Centre industry. Expertise in call center management, including service level management, performance management, service quality, customer satisfaction, budget management, strategic planning, process documentation, innovation and technology management. Demonstrated ability to work closely with associates and clients of di...
Tags for this Online Resume: customer service, workflow management, client management (BPO), customer focus, goal oriented, organized
