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Online Resumes with "Service Enhancement "



Management Trainee - 3 Years of Experience - Near 18966

Experienced with Work Force Analyst sales data reporting including familiarity with measuring performance within the sales department using benchmark metrics which include but are not limited to: conversion rates, upsells, telephone aux and average call handle time and sales metrics performance review. * Exclusively responsible for assigned Call Center Representative monthly work scheduling pertaining to weekly, paid time o...

Tags for this Online Resume: Sales, Account Management, Coach, Customer Relationship Management, Customer Service, Mentoring, Focus, Inside Sales, Management, CRM, Project Manager

Manager - 5 Years of Experience - Near 19050

SKILLS SUMMARY SKILLS SUMMARY Enterprising, technically skilled Customer Service Manager known for accuracy and attention to detail while managing operations in the insurance and financial industries as well as in call centers. A career with more than 20 years of experience in customer satisfaction, including 8 years in the insurance industry, 5 years in healthcare, and 12 years in managerial positions. Proficient in MS Off...

Ideal Companies: Pfizer

Tags for this Online Resume: Compliance, Licensing, Management, Insurance, Scheduling, Financial, Interactive Voice Response, Voice, Audit, Customer Service, Risk Management

Engineer - 16 Years of Experience - Near 28117

SUMMARY TC \l5 " * 16 plus years of experience in design, development, maintenance and support of Mainframe technology. * 7 Years of experience at Onsite in retail domain. * 5+ years of IT experience in the Business Analysis, Design, Implementation and Testing of Applications using wide range of Technologies including Data Warehousing, Database and reporting systems on Teradata. * Extensive knowledge in analyzing the Terada...

Tags for this Online Resume: Banking Industry, CICS, IBM ISPF, IBM MVS Operating system, TSO, Services, IBM MQSeries, Mainframe Computer, Support, IBM

Manager

ACCOMPLISHMENTS Helped grow customer acquisition and retention for NCR Secure Payments and Cloud Services business driving a 100% revenue increase by redefining key performance indicators, renegotiating service level agreements, and applying new technologies and processes to meet or exceed expectations. Created new revenue streams for NCR Secure Payments and Cloud Services by introducing big data and enable customers' acces...

Tags for this Online Resume: Systems Development, Application Development, Customer Relationship Management, Patient Care, Security, Compliance, Management, NCR, Infrastructure, Medical

Accountant - 20 Years of Experience - Near 46204

PROFESSIONAL SUMMARY Results orientated Finance Accounting Professional with more than 15 years of broad experience in general, corporate and public accounting in a dead-line driven environment. Proven track record in consistently and effectively delivering accounting services that enhance the company's purpose and profitability. Experienced team player committed to improving overall business processes and building a cohesi...

Tags for this Online Resume: Indianapolis, Accounting, Filing, General Ledger, Reconciliations, Financials, Accounts Payable, Month-end Close, US GAAP Principles, Quickbooks, Journal Entries, Payroll Processing

Retail Manager - 20 Years of Experience - Near 27101

Recruited Selected to rejoin the organization based on the strength of an impressive record of successes accumulated during my previous employment with the organization. Streamlined and standardized the operational front and backend processes to align with Regional directives. Increased stores operational "snapshot" audit from a score of 41% to 79% or 38bps. Currently selected as a pilot store for the regional rollout of th...

Tags for this Online Resume: Leadership, Accountability, Inclusion, Motivation, Mentor, Diversity, Operations, Audit, Credit Cards, Voice

General Manager - 20 Years of Experience - Near 77479

Summary: Broad based operations, manufacturing, and supply chain executive with demonstrated ability to streamline business operations, reduce costs, and improve efficiencies while enhancing customer service metrics. Functional Multi Plant Leadership Manufacturing Operations Expertise: International Operations International Distribution Contract Manufacturing Best Practices and World Class Manufacturing Lean Principles Cont...

Tags for this Online Resume: Logistics, Manufacturing, Supply Chain, Operations, Food and Beverage, CPG

Restaurant Manager

PROFILE Bottom-line focused and forward-thinking professional with expertise in food and beverage operations, leadership and management within the restaurant and hotel industries. Proven track record of increasing service standards, quality and profitability with rapid professional advancement, due to excellence in job performance. Catalyst for change, transformation and performance improvement. AREAS OF EXPERTISE P & L Bud...

Tags for this Online Resume: Management, Clubs, Restaurants, Leadership, Budgeting, P&L, Director of Food and Beverage, Quality, Quality Assurance, Hotel, People development, Director of Operations

Administrative Services Manager - 10 Years of Experience - Near 60124

galaxy precision mfg. GALAXY PRECISION MFG. elk grove village il A/P develop and maintain business relationships with customers negotiate customer's contracts and agreements negotiate favorable terms and pricing agreements with vendors and other providers for special services. Enhanced communication between manufacturing department and executive team fostering a sense of teamwork and collaboration.

Tags for this Online Resume: Quality, Payroll, Administrative Skills, Manufacturing, Pricing, Quick Books, Quickbooks

Accountant

Results-oriented accounting professional with over 20 years' experience strong work ethic and broad experience in deadline-driven environments. Proven track record in consistently and effectively delivering accounting services that enhance the company's purpose and profitability. * Strong technical accounting skills * Excellent research and financial analysis abilities In-depth management reporting * Developing and implemen...

Tags for this Online Resume: Accruals, ACH, Audit, Financials, Fixed Assets, General Ledger, Reconciliations, SAP, Accounting, Financial

Sales Representative - 15 Years of Experience - Near 98579

Sales, Marketing or Operations opportunity where strong organizational, communicative, analytical and people skills produce positive results, generate increased sales, improve market penetration, deliver excellent service, and enhance company profitability and success.

Tags for this Online Resume: Account Manager, Apple, Applications, Automotive, Business Management, Commercial Driver's License, Customer Relationship Management, Delivery Driver, Desktop Computer, Enterprise Requirements Planning

Electrical Engineer - 3 Years of Experience - Near 90732

Over twenty years of experience working with distribution and transmission lines, as a Journeyman Lineman, crew Leader, foreman, Project Manager and an Engineer. I have proven expertise in design, planning, construction, inspection, installation, maintenance and leadership skill. I have a strong knowledge of safety codes and OSHA regulations, managed crews and ensured standards and deadlines were met. As an Assistant Reside...

Tags for this Online Resume: Distribution, Project Management, Project Manager, Autocad, Autodesk AutoCAD, Budgeting, Documentation, Electrical Engineering, Engineering, project engineer