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Online Resumes with "Remedy ITSM"



Desktop Support Engineer- 15 years experience - multi platform

To use my years of experience in an IT consulting capacity, while learning new applications, processes and disciplines.

Tags for this Online Resume: Windows XP, Windows 7, Outlook, MS-Office, CISCO VPN, Wireless Networks, BMC Remedy ITSM, Lotus Notes, Active Directory, OpenVMS

Featured Profile

Technically minded, results driven IT professional with more than twenty years work experience

Technically minded, results driven IT professional with more than twenty years work experience. Strong capabilities in design, implementation and maintenance of complex computing systems. Solid management skills, including department management, department budgeting, project management, project budgeting, operations, contractor/vender relations, inventory/equipment control and human resources management. A Team Leader capab...

Tags for this Online Resume: Team Leader, Microsoft Server Products, Microsoft Office Products, Solid Management Skills, Diverse Communication Skills, Project Manager, Resource Management, Microsoft, MCSE, Geographiucally Dispersed Teams

Configuration Management - 12 years experience - BMC Remedy ITSM Suite - Kansas City

IT Service Management

Quality Assurance Specialist - 8 Years of Experience

Professional Summary * Over 8 years of IT experience in Software Quality Assurance and Testing * Experienced in Agile and Waterfall project management methodologies, SDLC, testing methodologies, QA strategies, processes and tools * Expertise in gathering business requirements and creating Test Plans and Test Scenarios * Expert in defect management including logging and tracking defects and reports. * Strong background in sy...

Tags for this Online Resume: Test, Test Cases, Test Plans, Business Requirements, HP, Quality, Quality Assurance, Quality Center, Regression Testing, Structured Query Language

System Administrator - 2 Years of Experience - Near 77407

Summary MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR with extensive network technical experience in the IT field, emphasizing network administration and Server support. Excellent problem solver with strong communication, and interpersonal skills. * Diagnosis and Troubleshooting * LAN and WAN Administration * TCP/IP * Active Directory * Client-Server Technology * DNS/DHCP * Microsoft Clustering * Virus Prevention * Desktop Supp...

Tags for this Online Resume: Desk Top Support, Desktop Computer, Router, Systems Administrator, Troubleshooting, Microsoft, Servers, Dell, Disaster Recovery, Hewlett Packard, VMware ESXi

Database Administrator

PROFESSIONAL SUMMARY: * A Qualified IT Professional with 8+ years of experience including 5+ years of experience as a Service-Now suite developer and administrator. * Hands-on Experience in technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Software Configuration Management, Reporting, Discovery and Integrations * Expertise on various ServiceNow customizations as per cli...

Tags for this Online Resume: Javascript, Structured Query Language, HyperText Markup Language, Integrate, Management, Microsoft Access, Microsoft Change Management, Cascading Style Sheets, Change Management, CSS

Software Engineer - 2 Years of Experience

• A technical professional with 2 years of hands-on experience in BMC Remedy and ITSM applications with proven success in leveraging technical functionality to enhance operational capabilities. ITIL Foundation Certified. • Accomplished recent graduate with academic exposure in implementing best Software Engineering practices in Requirements Gathering Analysis using Microsoft Office and UML models.

Tags for this Online Resume: Management, Remedy, Root Cause Analysis, Support, Common Gateway Interface, Java Programming Language, Jdk, Microsoft, Microsoft Excel, Microsoft Office, sql, ibm watson, AWS EC2

Data Centre Manager

Ideal Companies: Amazon, Georgia Power, Home Depot

Tags for this Online Resume: Computer Operator, AT&T, Dell, Integrate, Management, Outsourcing, Vendor Management, Automation, Batch Processing, CICS