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Online Resumes with "BMC Remedy ITSM"
Desktop Support Engineer- 15 years experience - multi platform
To use my years of experience in an IT consulting capacity, while learning new applications, processes and disciplines.
Tags for this Online Resume: Windows XP, Windows 7, Outlook, MS-Office, CISCO VPN, Wireless Networks, BMC Remedy ITSM, Lotus Notes, Active Directory, OpenVMS
Configuration Management - 12 years experience - BMC Remedy ITSM Suite - Kansas City
IT Service Management
Quality Assurance Specialist - 8 Years of Experience
Professional Summary * Over 8 years of IT experience in Software Quality Assurance and Testing * Experienced in Agile and Waterfall project management methodologies, SDLC, testing methodologies, QA strategies, processes and tools * Expertise in gathering business requirements and creating Test Plans and Test Scenarios * Expert in defect management including logging and tracking defects and reports. * Strong background in sy...
Tags for this Online Resume: Test, Test Cases, Test Plans, Business Requirements, HP, Quality, Quality Assurance, Quality Center, Regression Testing, Structured Query Language
Database Administrator
PROFESSIONAL SUMMARY: * A Qualified IT Professional with 8+ years of experience including 5+ years of experience as a Service-Now suite developer and administrator. * Hands-on Experience in technical implementation of Change Management, Incident Management, Problem Management, Service Catalog, Software Configuration Management, Reporting, Discovery and Integrations * Expertise on various ServiceNow customizations as per cli...
Tags for this Online Resume: Javascript, Structured Query Language, HyperText Markup Language, Integrate, Management, Microsoft Access, Microsoft Change Management, Cascading Style Sheets, Change Management, CSS
Software Engineer - 2 Years of Experience
• A technical professional with 2 years of hands-on experience in BMC Remedy and ITSM applications with proven success in leveraging technical functionality to enhance operational capabilities. ITIL Foundation Certified. • Accomplished recent graduate with academic exposure in implementing best Software Engineering practices in Requirements Gathering Analysis using Microsoft Office and UML models.
Tags for this Online Resume: Management, Remedy, Root Cause Analysis, Support, Common Gateway Interface, Java Programming Language, Jdk, Microsoft, Microsoft Excel, Microsoft Office, sql, ibm watson, AWS EC2
