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Online Resumes with "Quality Scoring"
A1 Customer Care Guru
Ideal Companies: Us Government San Antonio City Snapple
Tags for this Online Resume: Customer Focused , Account Management , Inbound , Service
Can do attitude in the work place
High energy medical field practice leader with exceptional interpersonal, communication and great can do attitude. Fun, creative, outgoing, learner and loyal.
Ideal Companies: United Health, USAA, OB/GYN medical office
Tags for this Online Resume: Medical Call Center, Medical Practice
Friendly Customer Service Representative
Great customer service representative who understands how customers want to be treated. Great with people, resourceful, loyal, outgoing, focused, determined, understanding, and reliable
Ideal Companies: Iron Mountain, Ecolab, Yellow Freight, Chase, Arizona Federal CU, Phoenix Government, Arizona State Jobs
Tags for this Online Resume: Customer Service Representative, Bank Teller
Featured Profile
Featured Profile
Vice President of Operations / Regional General Manager / Mulit unit General manager
Looking for opportunity and career that allow me to use my entrepreneurial skills, talent & experience in an executive leadership roll for a high volume fast face multi culture organization.
Leading change People ,Process , Customer care, Driving accountability contributing to share holders value, people development, Growth, opportunity, Lean 6 sigma.
Ideal Companies: Manufacturing, Health care, Hotel, airlines, Catering companies, School, hospital
Tags for this Online Resume:
transportation logistics, Lean manufacturing, process improvement, budget, management, Airports, customer satisfaction, account management, team building, inventory management, supply chain, excel, word, cu
Business Analyst
I aspire to find a challenging position as a business analyst where I can give effective and efficient business solutions which will help this organization in not only meeting and surpassing its corporate goals
Ideal Companies: Capital One, Bank of America, Fannie Mar, Microfocus, Microsoft
Tags for this Online Resume:
Business Analyst, Excel, Sharepoint, Project Management, Analyst
Featured Profile
Experienced leader ready to improve production and quality results.
Goal and target driven professional with over 22 years of progressively responsible management experience in support of special projects, sales/marketing, training, and quality assurance initiatives. Motivated by challenge; excels independently or within highly collaborative team environments. Applies outstanding strategic thinking, analytical, and problem solving skills to identify core improvement and quality control is...
Ideal Companies: Frost Bank, American Funds, Security Service Federal Credit Union, San Antonio Federal Credit Union, Broadway Bank, Chase Bank, Time Warner Cable, and HEB Foods
Tags for this Online Resume:
Quality and Compliance Driven, Sales Manager, Mortgage Manager, Mortgage Default Manager
Claims Adjuster - 15 Years of Experience - Near 85374
Aimée M. Wilson
I am a seasoned employee with over 16+ years of experience in the Insurance Industry. I provide a prompt, fair, quality and equitable claim settlement, using fair claims handling practices.
Personally, I focus on decreasing cycle times, increasing quality scores, holding the hand of each claim I process and simply providing a positive and stress free claims experience.
Experience includes, but is not li...
Tags for this Online Resume:
Sr. Adjuster, ACSR, Medical Termonology, Surprise, AZ, Claims
Featured Profile
Business Relationship Manager - 20 Years of Experience - Near 75013
An operations, customer service and quality assurance professional with more than twenty years of extensive and diverse experience in varied industries Particular expertise in improving quality and customer satisfaction while lowering operational costs.
Ideal Companies: Citi, Capital One, Penny Mac, Chase, State Farm, Travellers, FNMA
Tags for this Online Resume:
Dallas, Manager, Relationship Manager, Loan Administration, Texas, Quality Assurance, Mortgage Servicing, Project Management, Relationship Management
Application Support - 1 Years of Experience
Current job as a Google Play Content Review Specialist with a 100% quality score. I am passionate about technology. I would love to gain experience and learn as much as I can in technology field. I have legal background which honed my skills to be able to multi-task and to identify work priorities, pay attention to detail, and provide superior customer service to maintain client's confidentiality.
Tags for this Online Resume:
Silicon Valley, Paralegal, Chinese, Customer Service, Excel, Leadership, Developer Operations, Professional
Featured Profile
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume:
Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Featured Profile
Vice President of Operations / Regional General Manager / Mulit unit General manager
Looking for opportunity and career that allow me to use my entrepreneurial skills, talent & experience in an executive leadership roll for a high volume fast face multi culture organization.
Leading change People ,Process , Customer care, Driving accountability contributing to share holders value, people development, Growth, opportunity, Lean 6 sigma.
Ideal Companies: Manufacturing, Health care, Hotel, airlines, Catering companies, School, hospital
Tags for this Online Resume:
transportation logistics, Lean manufacturing, process improvement, budget, management, Airports, customer satisfaction, account management, team building, inventory management, supply chain, excel, word, cu
Business Analyst
I aspire to find a challenging position as a business analyst where I can give effective and efficient business solutions which will help this organization in not only meeting and surpassing its corporate goals
Ideal Companies: Capital One, Bank of America, Fannie Mar, Microfocus, Microsoft
Tags for this Online Resume:
Business Analyst, Excel, Sharepoint, Project Management, Analyst
Featured Profile
Experienced leader ready to improve production and quality results.
Goal and target driven professional with over 22 years of progressively responsible management experience in support of special projects, sales/marketing, training, and quality assurance initiatives. Motivated by challenge; excels independently or within highly collaborative team environments. Applies outstanding strategic thinking, analytical, and problem solving skills to identify core improvement and quality control is...
Ideal Companies: Frost Bank, American Funds, Security Service Federal Credit Union, San Antonio Federal Credit Union, Broadway Bank, Chase Bank, Time Warner Cable, and HEB Foods
Tags for this Online Resume:
Quality and Compliance Driven, Sales Manager, Mortgage Manager, Mortgage Default Manager
Claims Adjuster - 15 Years of Experience - Near 85374
Aimée M. Wilson
I am a seasoned employee with over 16+ years of experience in the Insurance Industry. I provide a prompt, fair, quality and equitable claim settlement, using fair claims handling practices.
Personally, I focus on decreasing cycle times, increasing quality scores, holding the hand of each claim I process and simply providing a positive and stress free claims experience.
Experience includes, but is not li...
Tags for this Online Resume:
Sr. Adjuster, ACSR, Medical Termonology, Surprise, AZ, Claims
Featured Profile
Business Relationship Manager - 20 Years of Experience - Near 75013
An operations, customer service and quality assurance professional with more than twenty years of extensive and diverse experience in varied industries Particular expertise in improving quality and customer satisfaction while lowering operational costs.
Ideal Companies: Citi, Capital One, Penny Mac, Chase, State Farm, Travellers, FNMA
Tags for this Online Resume:
Dallas, Manager, Relationship Manager, Loan Administration, Texas, Quality Assurance, Mortgage Servicing, Project Management, Relationship Management
Application Support - 1 Years of Experience
Current job as a Google Play Content Review Specialist with a 100% quality score. I am passionate about technology. I would love to gain experience and learn as much as I can in technology field. I have legal background which honed my skills to be able to multi-task and to identify work priorities, pay attention to detail, and provide superior customer service to maintain client's confidentiality.
Tags for this Online Resume:
Silicon Valley, Paralegal, Chinese, Customer Service, Excel, Leadership, Developer Operations, Professional
Featured Profile
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume:
Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Vice President of Operations / Regional General Manager / Mulit unit General manager
Looking for opportunity and career that allow me to use my entrepreneurial skills, talent & experience in an executive leadership roll for a high volume fast face multi culture organization. Leading change People ,Process , Customer care, Driving accountability contributing to share holders value, people development, Growth, opportunity, Lean 6 sigma.
Ideal Companies: Manufacturing, Health care, Hotel, airlines, Catering companies, School, hospital
Tags for this Online Resume: transportation logistics, Lean manufacturing, process improvement, budget, management, Airports, customer satisfaction, account management, team building, inventory management, supply chain, excel, word, cu
Experienced leader ready to improve production and quality results.
Goal and target driven professional with over 22 years of progressively responsible management experience in support of special projects, sales/marketing, training, and quality assurance initiatives. Motivated by challenge; excels independently or within highly collaborative team environments. Applies outstanding strategic thinking, analytical, and problem solving skills to identify core improvement and quality control is...
Ideal Companies: Frost Bank, American Funds, Security Service Federal Credit Union, San Antonio Federal Credit Union, Broadway Bank, Chase Bank, Time Warner Cable, and HEB Foods
Tags for this Online Resume: Quality and Compliance Driven, Sales Manager, Mortgage Manager, Mortgage Default Manager
Business Relationship Manager - 20 Years of Experience - Near 75013
An operations, customer service and quality assurance professional with more than twenty years of extensive and diverse experience in varied industries Particular expertise in improving quality and customer satisfaction while lowering operational costs.
Ideal Companies: Citi, Capital One, Penny Mac, Chase, State Farm, Travellers, FNMA
Tags for this Online Resume: Dallas, Manager, Relationship Manager, Loan Administration, Texas, Quality Assurance, Mortgage Servicing, Project Management, Relationship Management
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
