Description
Aimée M. Wilson I am a seasoned employee with over 16+ years of experience in the Insurance Industry. I provide a prompt, fair, quality and equitable claim settlement, using fair claims handling practices. Personally, I focus on decreasing cycle times, increasing quality scores, holding the hand of each claim I process and simply providing a positive and stress free claims experience. Experience includes, but is not limited to the following: • Travel Insurance • Casualty Claims • Auto, 1st and 3rd party, TPA • Medical Terminology, ICD-9, ICD-10 • Complex Claims including bodily injury, disability, illness, dismemberment and death • Interim Team Leader/Supervisor • Peer Quality Assurance Audits • Staff and Systems Training and Development • Subject Matter Expert • Subrogation • HIPAA • Fraud awareness
