Occupation:Customer Service Representative |
Location:San Antonio, TX |
Education Level:Trade School |
Will Relocate:YES |
Description
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | (Confidential) | 1/2006 - Present |
| La Quinta | (Confidential) | 12/2004 - 12/2006 |
| InfoNXX | (Confidential) | 12/2001 - 12/2004 |
| USAA | (Confidential) | 11/1997 - 8/2001 |
| US Navy | (Confidential) | 12/1989 - 4/1997 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Defense Language Institute | Russian Language | 1991 | Trade School Degree |
| Beatty High School | Valedictorian | 1989 | High School/GED Degree |
Accomplishments
Highlights:
Received numerous awards for each company that I have worked for. Earned the highest overall retention, lowest call processing time, and highest quality scores for the classes I trained.Companies I like:
Us Government San Antonio City Snapple
Keywords
Responsibilities
Handled difficult calls where customers had complaints.
Trained new hires on the proper procedures and ways to succeed in the company.
