A certified IT professional with over seven years experience providing end user support, in both a corporate and collaborative setting. Well versed in Windows platforms and office suites. In addition, a working knowledge of TCP/IP network configuration and OSI model.
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CCNA, A+, Network+, Migration, Configuration, Networking
Experienced with SAAS and/or cloud based solutions * Supported large system CRM/ERP implementation and integration. * Suppoted creating solutions based on business requirements and related business processes * Support the Program Team in maintaining change requests, and supporting documentation. * Support the Program Team in creating weekly status reports for the client. * Provide end-user support within the clients existin...
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Program Manager, Training, Assessments, Instructional Methods, Management, Microsoft PowerPoint, Project Management, sheets, Electronic Warfare, Software
Project Summary: Samrat is currently working as Compliance Application Support Analyst role for supporting the 60+ applications in Surveillance, Risk Control, Fin Crime. He is works closely with business users across the globe and supports their queries and finds resolution for any incident and problem. He has been undergoing through various training in Compliance world and new technologies. He is part if RTB team who are r...
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Microsoft .Net, Compliance, Application Support, Incident Management, Problem Management, UNIX, Database SQL, Oracle, Autosys, Active Batch, TWS, Windows, UNIX Shell Scripting, ITIL
SUMMARY Accomplished HCM analyst with many years of SAP experience, including 9 years in oil and gas, providing functional and technical support for global HR systems administration, testing, implementation, maintenance, reporting and end-user training. Collaborated with internal and external stakeholders on HR system usage, functionality, data requirements and design for process improvement. * Personnel Administration * Ti...
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SAP, HCM, BI Reporting, Business Requirements, SuccessFactors, Documentation, End-user Support, End-user Training, Personnel Administration, HRIS, Payroll, Organization Management, Time Management, Time evaluation
SUMMARY Technology support representative providing workstation and application support. Provides end-user support via phone in a service desk environment. Installs, troubleshoots, maintains and uses a variety of computer systems, software and peripheral devices.
PROFESSIONAL SUMMARY * IT Professional with IT Support Engineer and Developer Support experience. * Skilled with infrastructure development support, and proficient as a PC Analyst providing end-user support and repair. * Works well in independent and teamwork environments. * Excellent verbal and written communication and interpersonal skills.
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Dos, End-user Support, Ethernet, Hub, Information Technology, Microsoft DOS, Netbeui, Netbios, Pc, PCS, citrix, AD, support, troubleshooting
SUMMARY OF QUALIFICATIONS NETWORKING OS PROTOCOL
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Remedy, Crystal Reports, Microsoft Windows XP, Nortel, Voice, Windows XP, Citrix, Microsoft Windows 2000, Novell, Novell Netware
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Intranet, BASIC Programming Language, Laptop Computer, Information Technology, Microsoft Windows NT, Cabling, Desktop Computer, Distribution, Imaging, Microsoft
Ideal Companies: Apple
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Intranet, BASIC Programming Language, Laptop Computer, Information Technology, Microsoft Windows NT, Cabling, Desktop Computer, Distribution, Imaging, Microsoft
