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Online Resumes with "Problem Management "



Manager - 18 Years of Experience - Near 10528

PROFESSIONAL SUMMARY: * IT Professional with twenty years' experience (Healthcare, Financial) * Demonstrated success leading teams in successful enterprise deployments * Hands-on style in delivering complete solutions from specification to delivery * Design Single Point of Contact Service Desk Solutions * Provide vision for key infrastructure projects including disaster recovery, system monitoring, and virtualization * Cert...

Tags for this Online Resume: ITIL, Incident Manager, Asset Manager, Problem Manager, Change Manager, IT Director, Service Desk Manager, Footprints, Service Delivery Manager, Help Desk Manager

Real Estate Sales Agent

SUMMARY As an accomplished, driven sales professional with experience in the Food Distribution, Hospitality and Real Estate Industries. Strengths include the ability to identify, meet and exceed sales goals, to creatively solve problems and manage challenges while working in a fast-paced, dynamic environment. Proven record of growing sales in new markets, delivering results on time, and exceeding expectations.

Tags for this Online Resume: Accounts Receivable, Clubs, Inventory, Payroll, Purchasing, Outside Sales, Sales, Bad Debt, Real Estate, Real Estate License

Network Engineer

SUMMARY * Well versed with ITSM processes, certified ITIL Service Operations Intermediate and ITIL Foundation 2011 * Experience of communication with customer and senior management regarding all sorts of technical and process related matters * Sound knowledge of IT infrastructure and applications

Tags for this Online Resume: Routers, Wide Area Network, Banking Industry, Management, Switches, ACLS, Chicago, Border Gateway Protocol, Documentation, Local Area Network, ITIL, CCNA, Incident management, Change Management, Problem Management, Triage, Process

System Administrator - 20 Years of Experience - Near 55422

Skills Summary * Problem Management * Root Cause Analysis * Problem Solving * Queue management * Server consolidation * Server builds * Asset audits * Server Decommission * PowerShell scripting * Hardware Repair

Tags for this Online Resume: Active Directory, Honeywell, Microsoft Active Directory, Microsoft Windows, Apache Web Server, Automation, Blade Servers, Clusters, Compliance, DFS

Application Support - 14 Years of Experience - Near 08540

Summary: * More than 15 years of IT experience as SAP Security Consultant, IT Audit Controls, System Admin - IT Infrastructure Architect, Business Analyst, Transitions. * 7+ Years of ongoing experience as a SAP Security Consultant with good exposure in areas of system monitoring, security administration. Working on Topics like User Management (CUA/SAP-IDM, GRC), Transport Management, Scheduling and maintaining background jo...

Tags for this Online Resume: SAP, Troubleshooting, Management, Security, Transitions, Connectivity, Monitoring, Software, IBM, Infrastructure Security, Helpdesk

Manager - 20 Years of Experience - Near 48185

Tags for this Online Resume: ? Vendor Management, Information Technology, Delivery Management, ? Disaster Recovery, ITIL, ? Root Cause Analysis, Incident Management, ITSM, Microsoft Project, Problem Managment, Change Management

Team Leader

SUMMARY Service Delivery Manager with extensive experience working with Fortune 500 and smaller companies regarding Wide Area Network, Local Area Network, IPT, Security, and Server management services. Twenty years of experience in managing cross functional teams responsible for handling incident, change and problem management activities for customer network infrastructure. Proven leader with track record of accomplishments...

Tags for this Online Resume: Service Delivery, Business Communications, Vendor Management, Partner Management, Service Level Management, Account Management, Critical Situation Management, Engineering Resource Management, Team/Client Liaison, Problem Management, Performance Reporting, Change Management, Incident Management, Service Request Management, Microsoft Office, Service Now, WAN, LAN, SLA Reporting, KPI Reporting, Customer Relationship Management

Network Administrator - 7 Years of Experience - Near 30101

SUMMARY (NETWORK ANALYST) Dynamic, Insightful, and results-driven network operations specialist with notable success directing a broad range of corporate computing protocol initiatives. Delivers process focused strategies while participating in planning, analyzing, and implementing solutions in support of business objectives. Hands-on and experienced personnel, equipped with proven expertise in network management, operation...

Tags for this Online Resume: Microsoft Windows NT, Tivoli, Novell, Novell Netware, Asynchronous Transfer Mode (ATM), Bridges, Ethernet, Frame Relay, HP, HP OpenView, Problem management, Monitoring, Network monitoring, incident management, Escalation management

Manager

PROFILE: Senior Information Technology Leader with proven history of managing Global Operations in a multiple vendor environment. Excels at building and leading top-performing teams, optimizing processes, and increasing productivity. Strong Operational background in leading teams from a customer and vendor perspective. CORE COMPENTENCIES: * Operations Management * IT Governance * Strategic Planning * Project/Program Managem...

Tags for this Online Resume: Service Manager, Human Resources, Accounting, Application Support, Support, Benefits, Operations Leader, Leadership, Management, Program Management, Incident Management

Featured Profile

Team Leader\Project Manager - 20 Years of Experience - Near 08822 Will work in Jersey City and NYC

PROFESSIONAL SUMMARY Innovative, performance driven IT leader with a 20 year track record of success. Motivated Professional, highly skilled in managing priorities, identifying critical issues and delivering positive results on time and on budget. Consistently identify and implement processes and procedures that save money and improve performance outcomes. Proven skills in: Global Multi-Site IT Project Management * Vendor M...

Ideal Companies: Insurance Companies, Pharmaceuticals, Banking\Financial

Tags for this Online Resume: Process Engineering, Team Lead, Microsoft Windows, Management, Corrective Actions, Customer Service, Email, Microsoft Office, Operating Systems, Application Management, Problem Management SWAT, Vendor Management, Help Desk Management, Business process management, VMWARE, Project Design, Project Management, Right Fax, Change Management, Patch Management, Taking Charge, WIndows Server, Application Manager, Enterprise Support, Business Anyalist, Team Leader, Help Desk Manager, HP Servers

Manager

A dedicated and highly motivated leader with over 20 years of expertise in Healthcare IT Support and Professional/Technical Services as well as Program Product and Project Management. Committed to driving excellence and exceeding expectations by focusing on Customer Satisfaction with meticulous and effective planning execution and governance. Managed high performance teams of local virtual and off-shore resources with progr...

Tags for this Online Resume: Client Support, Client Services, Program Manager, Healthcare, Director, Service Delivery, Operations, Customer Success, IT, HIT, Vice President, Client Experience

Application Support - 10 Years of Experience - Near 08817

Project Summary: Samrat is currently working as Compliance Application Support Analyst role for supporting the 60+ applications in Surveillance, Risk Control, Fin Crime. He is works closely with business users across the globe and supports their queries and finds resolution for any incident and problem. He has been undergoing through various training in Compliance world and new technologies. He is part if RTB team who are r...

Tags for this Online Resume: Microsoft .Net, Compliance, Application Support, Incident Management, Problem Management, UNIX, Database SQL, Oracle, Autosys, Active Batch, TWS, Windows, UNIX Shell Scripting, ITIL