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Online Resumes with "Manage Service Delivery"
Customer Service Manager
I, Robin Collins, have demonstrated characteristics of being assertive, organized, analytical and committed to establishing goal objectives that are delivered timely and accurately. I accomplish this through my personal commitment to prioritize and motivate personnel through team building and effective communication. I work best under pressure but will not be left idle I am a seeker of work to find the next task to take on ...
Tags for this Online Resume: Microsoft Exchange, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Scheduling, Web, Web Technologies, Workforce Management, Forecasting
Data Centre Manager
Areas of Expertise Data Center Startup/Service Ops. Ctr./Disaster Recovery Million Dollar Vendor Negotiations/Management Change Management/Service Delivery/Help Desk IT Budget Administration/Forecasting Desktop Support/SLA's/Quality Assurance IT Policies/Procedures/Best Practices/ITIL Problem resolution/Request Processes Timely support in a 24x7 environment Planning/Directing/Reporting/Service Catalog Team Leadership/Develo...
Tags for this Online Resume: Disaster Recovery, Purchasing, Batch Processing, Asset Management, Automation, Billing, Computer Operations, Information Technology, Itil, Management
Director - 20 Years of Experience - Near 60103
Solutions, Inc., Oakbrook, IL 2002 - 2013 Premier IT provider of software solutions designed to protect data and minimize downtime for data centers, delivering migrations, high availability, disaster recovery, and data sharing across operating systems and storage platforms of physical, virtual, or cloud-based servers. Vice President - Global Services and Education, 2004 - 2013 General Manager of global professional services...
Tags for this Online Resume: Management, P&L, Professional Services, Services, Automation, Call Center, Capacity Planning, Forecasting, Integrate, Leadership
IT Consutant/Systems Specialist Database, PM
Database Admin/Management, Technical Project Management, Service Delivery Management, Business Analysis/Process engineering, Business Intelligence.
Tags for this Online Resume: Database Admin Management, Technical Project Management, Service Delivery Management, Business Analysis/Process engineering
Facilities Manager - 7 Years of Experience - Near 28269
Professional Summary: Facilities Management Professional with over eight years of experience assisting in the development and delivery of effective strategies, policies and good practice to shape and drive achievement of the company's business objectives in order for the Facilities Management Team to maximize operative productivity and deliver against set financial targets. Lead and manage Soft Services Team, in accordance ...
Tags for this Online Resume: Services, Landscaping, Management, HVAC, Scheduling, Security, Utilities, Documentation, Housekeeping, Project Management, Maintanace
Network Administrator - 7 Years of Experience - Near 14208
Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against operational targets and goals. * Competent performer who can bring understanding of high-tech industry strategic business initiatives IT expertise and operational management experience to your organisation. Proven multi-disciplined IT development and administration skills and a major player in strategy formulation in...
Tags for this Online Resume: Disaster Recovery, Disaster Recovery Planning, Infrastructure, Planning, Security, Applications, Banking Industry, Business Development, Capacity Planning, Change Control
Manager - 18 Years of Experience - Near 10528
PROFESSIONAL SUMMARY: * IT Professional with twenty years' experience (Healthcare, Financial) * Demonstrated success leading teams in successful enterprise deployments * Hands-on style in delivering complete solutions from specification to delivery * Design Single Point of Contact Service Desk Solutions * Provide vision for key infrastructure projects including disaster recovery, system monitoring, and virtualization * Cert...
Tags for this Online Resume: ITIL, Incident Manager, Asset Manager, Problem Manager, Change Manager, IT Director, Service Desk Manager, Footprints, Service Delivery Manager, Help Desk Manager
Senior Manager, Functional Excellence
Results-driven senior management professional with 20 plus years of extensive leadership and project management experience. I have broad supply chain expertise with a proven track record of delivering results through an effective combination of analytical and interpersonal skills. A recognized strength is my ability for building cross functional teams that focus on operational efficiency, productivity improvements, and chan...
Ideal Companies: consulting
Tags for this Online Resume: Outsourcing, Procure to Pay, ROI, Asset Management, Change Management, Logistics, Strategic Sourcing, Project Management, Operational Improvement, Benefit Realization, Productivity Improvement, Southeast, Florida, Program Management, Performance Management, Budget Administration, Resource Administration, Strategic Planning, Proactive Consultation, Collaboration, Cross-Functional, Team Building
Customer Service Manager - 20 Years of Experience - Near 90065
SUMMARY With over 20 years of experience in IT Services, having spent the last 10 in Account Management, Service Delivery & Customer Relationship on a global scale. Collaborates with clients & nurtures strong business relationships by being their customer advocate & managing the Total Customer Experience. Able to build & maintain strong relationships with Clients at senior management level and below. Partners with Clients &...
Tags for this Online Resume: Hewlett Packard Enterprise, P&L, ITIL, Business Development, Customer Accounts, Relationship Management, Database Maintenance, Results Oriented, Financial Management, Management, Thinks outside the box, Go starter
Project Manager - 20 Years of Experience - Near 02817
Summary Over 29 years' experience building and managing large complex information technology projects, managing service delivery staff, introducing and implementing new technology, consolidation of systems, establishing a program management structure and creating shared service environments for major corporations to reduce IT spend for Fortune 500 companies.
Tags for this Online Resume: Project Management, Infrastructure Consolidation, Service Management, ITIL, PMBOK, Rhode Island, Program Management, PMO, CIO, CTO, Technology
Network Engineer - 7 Years of Experience - Near 63040
Areas of Expertise * Project Management * Service Delivery * Quality Management * Problem Solving * Operations Management * System Maintenance * Diagnostics & Troubleshooting * Process Writing * Hardware Configuration * Network Monitoring * Incident Management * Change Management * Wireless Lan Configuration * Analytical Thinker * Attention to Detail
Tags for this Online Resume: Project Management, Project Manager, Cisco, Video, Cisco Routers, Routers, Switches, Motorola, Call Center, DAC, Operations, Network Engineer
Project Manager - 20 Years of Experience - Near 77389
Summary An accomplished leader with a verifiable track record of formulating and executing advanced technology and business solutions while enriching customer service. Consulted with clients to determine project requirements and advocating for customer needs. Repeatedly achieved deliverables within budget and time frame. Ability to provide value to organizations through: * Develops trusted and close relationships with execu...
Tags for this Online Resume: Houston, Consulting, Contact Center, Interactive Voice Response, Financial Services, Planning, Retail, Cisco, Speech Recognition, Strategic Planning, Global Management
