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Online Resumes with "Manage Service Delivery"



Driving Revenue and Profit Growth

Following the methodologies and processes incorporated by successful customer relationship management (CRM) deployments I excel in customer service and client acquisition through proper management of expectations. My background is founded on consultative approach to sales, account management and service delivery. Among my roles, responsibilities included account management, project management, marketing strategies (includ...

Ideal Companies: Microsoft, Reuters, Thomson, Bloomberg, Fidelity, HP, Lexmark, IBM, Tech Data, Ingram Micro, CDW, Nike, Oakley, Tyco,

Tags for this Online Resume: Account Management, Project Management, CRM, Analyst

Senior Project / Program Manager

A Challenging and growth oriented position

Ideal Companies: Bloomberg, Microsoft, AT&T, Dell, Pfizer, Goldman Sachs, BOA, Washington Mutual, PSE&G, Verizon Wireless, Comcast

Director Information Systems

Talented and accomplished IT Executive with proven record of success in directing Information Technology and Information Systems department and programs for large organization, and in leading multi-million dollar technology initiatives to facilitate corporate growth. Special expertise in process improvement, application development, client relationship management, service delivery, and IT strategy management. Consistent his...

Tags for this Online Resume: Director, CIO, SOX, Software Development, System & Process Analysis, Infrastructure Design

Executive, Government sector, IT, Health and Human Services - 30 years experience - sales, contracts, delivery

Lead organization in building government business - sales strategy, teaming relationships, lead development, client relationship management, proposal development, project management and service delivery

Information Technology Manager - 10 plus yrs. experience Project Management and Service Delivery

To secure a position that will utilize my relationship development, project management and service delivery skills as well as my business acumen.

Tags for this Online Resume: Service Delivery , Performance coaching, Project Management, Staff Development

VP Professional Services - HR/Business Transformation/Service Delivery/Client Relationship Management

Business transformation consulting, client relationship management, service delivery optimization

Customer Project Manager-15 years experience

To obtain a career in the Telecommunications Industry in Sales Support, Project Management or Service Delivery.

Tags for this Online Resume: Siebel, NPAC, LNP, Peoplesoft, Kenan, SQL Queries

Senior Account Manager

Accomplished and results driven professional with over 25 years in the electronic retail industry and over 8 years with DIRECTV, managing national call centers and local retailers. Acknowledged for well defined understanding of the business interface, developing external and internal relationships and the capacity to identify and align client’s emerging needs with products and services. A successful and diverse background i...

IT Strategy and Process in Governance and Consulting

I am a highly accomplished Executive with experience in systems management, service delivery and their integration with Operations, Technical Services, and Financial Reporting, with notable success in directing a broad range of IT initiatives. I have outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating and leading project teams I have extensive exper...

Featured Profile

Experienced & Entrepreneurial Executive

I am looking for a new opportunity where I can be an asset to an organization by using my experiences in many aspects of strategic planning, business development, and administration along with my strong domain knowledge reaching across government regulations, IP-based telecommunications, American Sign Language interpretation, technology insertion, contracting and people development. My interests lie in the development and ...

Ideal Companies: booz allen hamilton, federal government, caci, federal communications commission

Tags for this Online Resume: Federal Acquisition Regulations (FAR), State procurement systems, Request for Proposal (RFP), Request for Quote (RFQ), Request for Information (RFI), procurement, Americans with Disabilities Act of 1990, Rehabilitation Act of 1973 as re-authorized, Incorporation Law, Trademark Law, Telecommunications Relay Service (TRS), VoIP, E911 Requirements, Appropriations Law, Generally Accepted Accounting Principles (GAAP), Financial Accounting Standards Board (FASB), Windows Server 2000/2003/2008, Microsoft Office, Web Application Development Project Management, Requirements Gathering, Usability Studies / Use Case, Session Initiated Protocol (SIP), H.323, H.263, H.264 Video Codec, G711 Audio Codec, Asterisk Open Source IP PBX, Media Gateway Translation (SIP-H.323) Design, Virtualization Technologies, Text Telephone Devices (TTY), Closed Captioning, Video Conferencing Equipment, Polycom, Tandberg, Netmeeting, D-Link, Grandstream, Logitech

Consulting Manager

Tags for this Online Resume: consulting, Mentoring, Leasing Industry, Business Consulting

Supervisor/ Project Manager/ Service Delivery