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CRM, Call Center Service Delivery & Project Manager in Reston, VA

Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.

Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy

Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development

Developer - 20 Years of Experience - Near 22042

Summary of Professional Qualifications * Over thirty-five years of information systems technology experience in support of practical business and organizational management processes. Functional experience in the fields of accounting & financial management, human resources (HR) / payroll / time & expense reporting, sales force automation (SFA) & contact relationship management (CRM), health care, online banking & bill paymen...

Tags for this Online Resume: Account Management, Application Support, Automation, Business Analyst, Cash Management, Fraud, Management, Business Intelligence, Database Analysis, Healthcare Industry, Financial Analysis, International Trade, Government Contracting, sql, java, agile, software, html, it jobs, Python

Effective team leader as a problem solving mananger.

Lead a team of innovative and committed employees toward stated goals in a hardworking growth culture environment. Grow within a company to reach higher and become a more effective leader.

Ideal Companies: Amazon, UPS,

Tags for this Online Resume: effective, team leader, problem solver, effecient, creative

Technology Professional, Seattle WA

Highly accomplished executive with solid background in information management and technical expertise for dynamic industries such as non-profit healthcare, and education, in pursuit of bottom-line goals and objectives. Full responsibility for budgets, developing multi-year corporate strategies and executing complex projects on time and on budget. Expertise in management, information technology policy development, resource a...

Ideal Companies: Nonprofit, Healthcare, Medical Devices, Healthcare Information Technology, Informatics

Tags for this Online Resume: Project Management, Healthcare Information Technology, SQL, eCommerece, Microsoft, Change Management, Business Analysis, Systems Analysis and Design, Workflow Analysis, Budgeting, Cost/Benefits Analysis, International Business, Negotiations, Consulting, Strategic Planning, Team Leadership, Recruting, Policy Development, IT Strategy, Process Improvement, Training, Performance Management, Needs Assessment, Software Development, Ecommerce, Customer Service, Data Warehousing, Vendor Relations, Risk Management

Vice President - 21 Years of Experience

Resourceful, strategy-focused leader with experience in both agency and insurance carrier settings. Aptitude for building strong relationships across an organization that translate directly into increased profitability and record-breaking client retention. Adept at crafting and overseeing implementation of business strategies, risk mitigation programs, profitability efforts, and market expansion programs. Influential partne...

Ideal Companies: Risk Management - Amazon, ADP, Disney or PE firm in acquisition division, Insurance Carriers - USAA, Liberty Mutual or FCCI or corporate role with Zenith or their holding PE firm -Fairfax Financial

Tags for this Online Resume: Management, Risk Management, Certified Insurance Counselor, Customer Relationship Management, Novell Netware, Risk Manager, Underwriting, Insurance