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Were you looking for Major-Incident job results?
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Online Resumes with "Major Incident"
Data Centre Manager
To secure and maintain a customer facing support services management role that will allow me to continue to both mentor like minded customer service professionals whom share the goal of providing the highest quality of support services possible.
Ideal Companies: American Airlines and AT&T
Tags for this Online Resume: Customer Account Management, Major Incident Management, Strategic Planning, Business Relationship Management, Team Leadership, Process Management, Data Center Management, Customer Incident Escalation Management, Cisco Wireless Network Administrator, Help Desk Management, Disaster Recovery, End User Product Training, Call Center Management, ITIL, Software Integration, Vendor Management, Critical Thinking, Telephony
Business Analyst - 19 Years of Experience - Near 95628
Major Accomplishments * Owned several projects which consisted of efficiency requirements for Event/Incident Management and was able to save Intel 400K per year. * Over 100 Microsoft Management packs optimized for efficiencies = 2.1 event/incident ratio (beating industry standard best practices) * Over 4,000 hours headcount productivity savings from Hardware, drive space, sql, application, back-up and restore, cluster monit...
Tags for this Online Resume: Agile, Automation, Business Acumen, Business Requirements, Data Analysis, Functional Testing, Gathering Requirements, Project Management, Intel, Itil, Program Management, Quality Assurance
Manager
PROFILE: Senior Information Technology Leader with proven history of managing Global Operations in a multiple vendor environment. Excels at building and leading top-performing teams, optimizing processes, and increasing productivity. Strong Operational background in leading teams from a customer and vendor perspective. CORE COMPENTENCIES: * Operations Management * IT Governance * Strategic Planning * Project/Program Managem...
Tags for this Online Resume: Service Manager, Human Resources, Accounting, Application Support, Support, Benefits, Operations Leader, Leadership, Management, Program Management, Incident Management
Application Support - 10 Years of Experience - Near 08817
Project Summary: Samrat is currently working as Compliance Application Support Analyst role for supporting the 60+ applications in Surveillance, Risk Control, Fin Crime. He is works closely with business users across the globe and supports their queries and finds resolution for any incident and problem. He has been undergoing through various training in Compliance world and new technologies. He is part if RTB team who are r...
Tags for this Online Resume: Microsoft .Net, Compliance, Application Support, Incident Management, Problem Management, UNIX, Database SQL, Oracle, Autosys, Active Batch, TWS, Windows, UNIX Shell Scripting, ITIL
Law Enforcement - 20 Years of Experience
I am a forcefully engaging dual-career (U.S. Navy Officer and civilian law enforcement professional) law enforcement professional with a robust background of progressively responsible experience in command leadership investigation supervision counseling and with emphasizes on a proactive approach community law enforcement programs. During my 26-year LE/Military career I have a proven record of integrity leadership managemen...
Tags for this Online Resume: Policies and Procedures, CFO, Management, Oracle Parallel Server, Transportation, Assessments, Security, BMC PATROL, Credentialed, Diversity, Chief of Police
Programmer - 4 Years of Experience - Near 85013
PROFESSIONAL SUMMARY * Overall experience of 4 Years with comprehensive technical expertise in Analysis, Design, Coding, Testing & Production Support of application software in Mainframe Platform with excellent written and verbal communication skills that have been put to use to understand the Customer requirements and converting the same into systems fulfilling business needs. * Outstanding technical and analytical skills,...
Tags for this Online Resume: Mainframe, COBOL, DB2, CICS
Application Support - 6 Years of Experience - Near 85027
Problem Knowledge & Change management of Information Technology Infrastructure Library (ITIL) process. * Facilitate the service/outage restoration bridges Root Cause Analysis and drive permanent fix. Participate on Enterprise Change Authorization Board (CAB) calls and coordinate on changes at enterprise level. * Identify the scope for automation develop the solutions to cut manual effort wherever possible. * Participate in ...
Tags for this Online Resume: Debugging, Management, Support, Technical Support, Agile, Application Server, Automation, Bridges, Cms, ITIL, html, linux, java, incident management, Major Incident Management, Root cause Analysis, Change Management, Knowledge management
Team Leader - 18 Years of Experience - Near 95747
SUMMARY I am an accomplished Information Technology Management professional with over 20 years of comprehensive Project Management, Analyst, Development, Team Building, and Leadership experience following the ITIL Methodologies. With a proven history of Problem analysis thru providing efficient solutions and resolution implementation. Guiding teams through leadership and seeing projects from Strategic Planning stages thru t...
Tags for this Online Resume: Business Requirements, Data Management, Data Quality, Global Support, Incident Handling, Itil, Management, PMP, Project Management, Quality, IT Support Lead
Application Support - 13 Years of Experience - Near 75035
Summary: With experience of 10 years I have developed niche skill in Major Incident Management Change management and Operations delivery for Banks and Financial Services * 7 years of experience in supporting financial institutions (UBS, O2 Money and JPMC). * 4 years of Incident Management of Data Centers and IT infrastructure * 6 Years of experience in Critical Incident Management * 9 years of experience in working for 24X7...
Tags for this Online Resume: Management, Financial Services, Hardware/Systems, Information Technology, Services, Infrastructure, Asset Management, Support, ITIL, service management, Incident Managment
Major Incident Manager - 13 Years of Experience - Near 34476
Summary Searching for employment in a position, that will represents a challenge, and offers the opportunity to grow professionally. A dedicated professional, able to work well in a team environment, as well as independently. Strongly oriented to providing quality customer service
Tags for this Online Resume: Management, Root Cause Analysis, IBM, Call Center, Call Center Management, Customer Service, Hardware/Systems, Itil, Microsoft, Microsoft Office, cloud, Incident Manager, Problem Manager, Change Manager
System Administrator - 8 Years of Experience - Near 92126
QUALIFICATIONS SUMMARY: Experienced, positive, detail-oriented, and creative Information Technology professional with strong project management skills. Providing quality solutions to major incidents and complex business problems whilst delivering I.T. business systems, infrastructure and testing within scope, budget and tight SLA agreements. Experienced 10+ years' experience in Network Operations, Data Centers, Network Syst...
Tags for this Online Resume: Information Technology, Intranet, Support, System Administration, Technical Support, Automation, Business Requirements, Cisco, Configure, Disaster Recovery
Law Enforcement - 20 Years of Experience
Summary of Qualifications * Highly motivated, innovative and multi-talented law enforcement officer with a successful background orchestrating start-ups as well as elevating operations through skillful restructuring in a dynamic, fast paced environment. * Versatile, forward-thinking and results-oriented individual that has an unyielding desire to achieve a high standard of work, above average record of efficient results in ...
Tags for this Online Resume: Custody, Security, Assessments, Communications, Documentation, Training, Fraud, Audit, Management, Services, Emergency Preparedness Coordinator
