SUMMARY I am an accomplished Information Technology Management professional with over 20 years of comprehensive Project Management, Analyst, Development, Team Building, and Leadership experience following the ITIL Methodologies. With a proven history of Problem analysis thru providing efficient solutions and resolution implementation. Guiding teams through leadership and seeing projects from Strategic Planning stages thru the final Closing processes. I managed through continuous analysis and experience, the day to day changes in the environments ensuring the timely implementation of ongoing improvements to team structures, roles, and processes, resulting in successful Project Management of efficient 24x7 support teams acting as one unified unit. I have a proven track record and highly successful in the following areas: * Project Management - IT Infrastructure & Operations * Project Planning and Quality Service Introduction * Enterprise Data Warehouse Operations Management * Application Major Incident Management I am an accomplished Information Technology Management professional with over 20 years of comprehensive Project Management, Analyst, Development, Team Building, and Leadership experience following the ITIL Methodologies. With a proven history of Problem analysis thru providing efficient solutions and resolution implementation. Guiding teams through leadership and seeing projects from Strategic Planning stages thru the final Closing processes. I managed through continuous analysis and experience, the day to day changes in the environments ensuring the timely implementation of ongoing improvements to team structures, roles, and processes, resulting in successful Project Management of efficient 24x7 support teams acting as one unified unit. I have a proven track record and highly successful in the following areas: * Project Management - IT Infrastructure & Operations * Project Planning and Quality Service Introduction * Enterprise Data Warehouse Operations Management * Application Major Incident Management
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