Interviewed hired and trained new customer service representatives Developed implemented and monitored programs to maximize and manage customer service Maintained good public relations with customer base through direct communications Addressed negative customer feedback quickly and directly to ensure retainment Developed and implemented policies and procedures to improve customer retention rates Managed departmental expense...
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Complaints, Hydraulics, Management, Policies and Procedures, Public Relations, Recruiting, Scheduling
HIGHLIGHTS OF QUALIFICATIONS * Researched International business options to launch 2200 products for outside of US Sales. Vetted optimal distributors across UAE, Europe, LATAM, ASIA PAC and trained sales and marketing staff. Met with free trade zone and Ex-IM Bank representatives and executed contracts. Analyzed competition, political considerations and negotiated successful product launch. RESULT -Met with Minsters of Heal...
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Forecasting, Revenue Reporting, Sales leadership, Account Manager, Capital Equipment / Medical Device, Account Management, Team building, Cancer Diagnostics, Competitive Analysis, Distribution, International Business, OEM Management
CAREER HIGHLIGHTS REO Asset Management: Broker Relations, Field Quality Control and Vendor Management * Client Relations Manager: * Measure and implement programs and practices to improve performance and quality * Establish and maintain a strong client interface in order to resolve issues and provide solutions this resulted in a 33% quality increase after less than six months in assigned region * Conduct client and broker t...
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Quality, Quality Assurance, Quality Control, Networking, Procurement, Account Management, Asset Management, Business Development, Construction, Consulting
Qualification Summary: Offering a background of experience, formal education, specialized training and accomplishments in Auditing, Project Management, Quality Control, Customer Service, Research, Database Management, Financial Services and Implementing Policies and Procedures Certified Internal Control Auditor (ClCA) Certification-The Institute for Internal Controls
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Audit, Customer Service, Database, Financial, Financial Services, Internal Controls, Leadership, Management, Microsoft Excel, Microsoft PowerPoint
AREAS OF EXPERTISE Resource Maximization * Employee Performance and Goal Management * Project Development and Management * SDLC (Waterfall and Agile) * Budget Management * Conflict Management * Quality Assurance * Mortgage Loan Origination Software (LOS) * Change Management * Process Improvement * Implementations * IT Policy and Procedures Management
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Agile, Project Management, Project Manager, Waterfall, Software Development, Information Technology, IT Manager, Implementations, Budget Management, Marketing Support, UAT Testing
to obtain a career oriented position as General Manager in Transportation that offers an Opportunity for growth and advancement based upon performance Abilities. Skill Highlights ** Strong organizational, interpersonal, analytical and problem solving skills ** Excellent ability to prioritize and handle multiple tasks simultaneously ** Over fourteen years' experience in management/supervisory positions- ** Prove skills in wr...
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Audit, Policies and Procedures, Transportation, Business Management, Management, People Management, Problem Solving, Strategic Thinking, Time Management
618-329-5418 Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving ser'vices. Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Negotiate and authorize contracts with equipment and materials suppliers, and monitor contract fulfillment. Collaborate wi...
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Billing, Blue Prints, Blueprints, Capital Expenditures, Human Resources, Material Handling, Micrometers, Procurement, Settlements
Summary Dedicated and technically skilled business professional with a versatile administrative support skills set developed through experience as a customer service/ sales/B2B manager/Administrative Assistant. Excels In resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and client satisfaction. Forward-thinking and resourceful in designing and implementin...
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Training, Account Manager, Marketing Management, Inventory, Management, Sales, Scheduling, Filing, Microsoft Access
AREAS OF EXPERTISE * Building Maintenance * HVAC Systems * Campus & Facility Security * State & Federal Code Compliance * Environmental Health & Safety * Multi-Facility Operations * Chiller Systems * Grounds Maintenance * Performance Metrics * Boiler Systems * Team Leadership * Power & Water Monitoring * New & Renovating Construction * Contract Negotiations * Process Improvements * Special Events Planning * Resource Sourcin...
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Facility Management, Project Management, Long Term Care, Faciliites Maintenance Management, Knoxville,Tennessee, Director of Facilities, Facility Operations Services, Maintenance Manager, Leadership, Budgeting, Environmental Health & Safety
