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Online Resumes with "ITIL best practices"



Organized and Efficient Technology Manager

IT Technical Manager with eleven years of increasing levels of experience and responsibility managing multi-platform systems, networks and data centers. Excellent in bringing less than optimal operations and disparate teams together to create new, highly efficient teams with high system availability.

Ideal Companies: Cadbury Schweppes USA Inc. Capital One Carpet Mills of America Centennial Fine Wine & Spirits FedEx Kinko’s Fossil Inc. Freed’s Home Furnishings Frito-Lay Inc. JCPenney Co., Inc. Mattress Giant Inc. Penson Worldwide, Inc. PepsiCo Inc. TGI Friday’s System The Container Store Inc. Tuesday Morning Inc. Two Rows Restaurant & Brewery

Tags for this Online Resume: technology, management, data center, windows, network

Business Analyst with exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands.

I am seeking a long-term Business/Technical/IT Analyst employment to further develop my leadership and business analyst skills working on medium/large scale projects with high impact for the business. I will provide strong leadership, ideas, and technical expertise. I am willing to start at any level, i.e., technical support, helpdesk, customer service, etc, as I am a fast learner and I am confident that my combination of w...

Ideal Companies: Duke Energy, , Bank of America, Wells Fargo, Timewarner, Tiaa Cref, Wachovia, The Shaw Group, any other Charlotte, NC company

Tags for this Online Resume: Systems, Development, Life Cycle, Liaison, Analyst, SDLC, Call center, Process, project, Requirements, Technical, Gathering

IT Infrastructure Engineer/Manager

I am an accomplished individual who is looking for a Management position that will offer exposure to senior leadership and the chance to gain broad-based knowledge that could lead to future advancement opportunities. As a key member of your well-respected team, I offer to you more than 8 years of solid, progressive IT experience in network and system management, vendor negotiations, system support, design and security. ...

Ideal Companies: Open for just about anything anywhere!

Tags for this Online Resume: IT Management, senior leadership, network and system management, vendor negotiations, system design, system security, system support, strategic planning, budgeting, project management, IT infrastructure, outstanding customer service, College educated, professionally certified

Jeff Olson, system analyst

After 25 years, I'm looking to re establish myself in an area that utilizes my experience. I am proficient in application batch recovery, scheduling and IT system maintenance as well as incident management and customer service. I would like to work in an organization provides a service or product that today’s culture depends on or utilizes daily.

Ideal Companies: Uline, Granger, SC Johnson and Telecommunications companies.

Tags for this Online Resume: Control M scheduler, Incident manager, computer operator, Batch recovery, Customer service, MVS, AS400, CA7, ZEKE, ZEBB, ZARA, CICS, IMS, Service center, Digital workflow, ITIL best practices

Process Oriented Technology Leader

IT Technology Manager with twelve years of progressive experience and responsibility managing multi-platform systems, networks and data centers in businesses such as financial services, consulting, call centers, web hosting and hardware/software operations. Excellent in bringing less than optimal operations and disparate teams together to create exceptionally efficient organizations. Well versed in ITIL Best Practices wit...

Ideal Companies: Cadbury Schweppes USA Inc., Capital One, Carpet Mills of America, Centennial Fine Wine & Spirits, FedEx Kinko’s, Fossil Inc., Freed’s Home Furnishings, Frito-Lay Inc., JCPenney Co., Inc., Mattress Giant Inc., Penson Worldwide, Inc., PepsiCo Inc., TGI Friday’s System, The Container Store Inc., Tuesday Morning Inc., Two Rows Restaurant & Brewery

Tags for this Online Resume: Management, Director, Technology, Data Center, Operations, Change Management, Release Management, Configuration Management, Project Management

NOC/Data Center Manager

15 + years in Network IT Telecom System. Management and supervisory experience as Network Operations Center manager. Manage and leads the enterprise network operations dept and experience with developing processes & standards for efficient network operations. Provide HR management for NOC techs including professional developement guidance. Experience in resolving conflicting request per client priority protocol and work wit...

Ideal Companies: IT, Network operations

Tags for this Online Resume: network, data center, NOC, telecommunications, cisco

IT Leader

IT Leader emphasizing project management and analysis skills across many IT disciplines. Strong international, C-level, and ERP (SAP) experience.

Ideal Companies: Trizetto, Gambro, Amgen

Tags for this Online Resume: Program Manager, IT Leader

"VP Information Technology" - "Chief Information Officer" - "CIO" - "Director of IT" - "IT Data Center Operations"

Balancing People, Processes & Technology in the Delivery of IT Services

Tags for this Online Resume: Strategic Planning, Capital Budgeting, Project Management, ITIL Best Practices, Root Cause Analysis, Telecommunications, IT Infrastructure

Application development, IVR, call routing

I am looking for a post where I can utilize and grow my strong technical and interpersonal skills with an organization that is looking to further broaden and strengthen its technical offerings and IT infrastructure. I have 19 years’ experience in the corporate Information Technology/contact center technology field, in various capacities. I feel my experience in researching, implementing and managing “bleeding edge” t...

Tags for this Online Resume: Contact Center, Telecommunications, IVR/Telephony development

Certified Project Manager - ITIL Best Practices- RIM

To contribute to the growth and success of an organization which provides me challenging work and growth opportunities.

Tags for this Online Resume: IT Project Manager, IT Infrastructure Manager, Datacenter Manager, Service Desk Manager, Service Delivery Manager, Desktop Support Manager

Technical Lead w / MBA

Spencer Hodges - Technical Lead

Ideal Companies: HP, IBM, Microsoft, Cisco

Tags for this Online Resume: ITSM, Oracle, SQL Server, DB2, Management, Consulting, ITIL

Change and Problem Manager, ITIL Certified with over 10 years of experience in a large organization

I want to find a company that is starting to implement the ITIL best practices for their IT department and is looking to hire a Change or Problem Manager to help them accomplish those goals.

Tags for this Online Resume: ITIL, Change Manager, Problem Manager, Configuration Management, Customer Service, ITSM