IT Leader

7/2007 - Present

Director / VP

• Reporting to the Vice President of Client Services, served as the primary liaison between the $1.6 billion Orthopedic Reconstruction Global Business Unit (GBU) senior management and global information services (GIS). Developed and managed the GBU-GIS relationship throughout the business solution lifecycle from requirements definition through solution implementation ensuring the relationship was productive and effective. Ensured ongoing GBU-GIS strategic alignment. Provided oversight responsibilities for matrixed GIS teams developing and implementing approved business solution projects, enhancements, and services to ensure GBU value realization. Managed the GBU solution portfolio including more than $15M in capital projects at any one time, negotiated service level agreements, and facilitated organizational change related to GIS initiatives.

7/2006 - 7/2007

Independent Consultant

Contractor / Freelance

• Selected engagements: As a consultant to EDSs MolsonCoors account, reporting to the EDS PMO Executive and the MolsonCoors Chief Architect, advised on ITIL best practices in a multinational SAP environment. Developed a strategy for providing consistent maintenance of the global SAP environment. Managed 4 project managers in supporting the SAP infrastructure. Reporting to the CIO of the Jefferson County, CO, School District, managed a multi-project program to implement ITIL-compliant Service Desk and processes supported by Remedy 7.1 toolset. Rescued stalled project by garnering buy-in from CIO and Directors, revising scope, schedule, and communications plan. Mentored Directors in process management techniques, and in specifics of ITIL processes.

5/2005 - 6/2006

Koch Business Solutions

Director / VP

• Reporting to the VP Technology Services, managed a $13M/yr P&L, and a team of 3 managers, 3 project managers and 27 staff. Supported 20 customer companies with over 170 unique applications. Conceptualized, planned, and implemented strategy to improve revenue and customer satisfaction. Grew annual revenue from $7.7 million to $13 million in one year. Improved applications teams customer satisfaction rating from 3.51 out of 6 to 4.25 out of 6 in 9 months. Implemented a project management office based on the PMI PMBOK. Managed 3 programs. Implemented ITIL Service Support processes (change, release, incident). Oversaw many successful IT projects: PeopleSoft, Remedy ARS, etc. and several acquisitions and divestitures.

9/2001 - 5/2005

Delphi Corporation

Director / VP

• As Senior Manager of Technical Services reporting to the Global Shared Services Executive on Delphis global SAP program, managed contracts valued over $22 million / year, and a team of Delphi and vendor staff including 5 managers and more than 40 staff at several locations. Formulated IT strategy for the global SAP infrastructure. Day-to-day responsibilities included managing the relationship and SLA performance of the outsourced SAP data center vendor, providing 12 SAP R/3 and SAP BW environments supporting over 10000 users of FI, CO, SD, MM, PP, PS, HR, CATS, and SEM modules at 200+ global sites with total production system database size size larger than 12 TB. Sized, tuned the infrastructure, coordinated internal & SOX audits.

5/1991 - 8/2001

LSI Logic

Director / VP

• Senior Manager Computer Integrated Manufacturing, 2000 2001 Project Manager Global SAP Implementation, 1998 - 2000 Team Lead Global SAP Implementation, 1998 IT Manager Engineering Business Systems, 1997 - 1998 Project Manager Sales and Marketing Systems, 1996 - 1997 Project Director (Japan), 1993 - 1996 Business Systems Analyst, 1991 1993

7/1989 - 5/1991

Coopers & Lybrand

Entry Level

• Associate Consultant

1989

Bachelor Degree

University of Texas at Austin

• Data Processing & Analysis