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Online Resumes with "HP Service Manager"
Manager - 15 Years of Experience - Near 10314
SUMMARY: Major Incident Manager - Audit On Boarding Engineer, Project Management, Project Coordination, Release Manager / Release Coordinator Organizational Change Management / IT Change Manaement / ITIL/ITSM Change, Incident, Problem, Release Configuration and Implementation Specialist, User Acceptance Testing, Helpdesk Management/Specialist Business Analyst - Service Operations - Incident, Problem, Knowledge, Change and R...
Tags for this Online Resume: Change Management, Incident Management, ITIL Process Improvement, Remedy, IT Audit, Problem Management, Sharepoint, HP Service Manager, BMC Software, Microsoft, Application Support, Back Office, Front Office, Microsoft Word, PeopleSoft
Network Engineer - 20 Years of Experience - Near 30047
SUMMARY An accomplished Information Technology management professional with over 30 years of experience in multi-site, multi-host, networked environments. Highly knowledgeable in many IT areas as well as business principles and processes. An innovative individual who has an excellent sense of teamwork to get results by instilling commitment, trust, fairness, and loyalty. ITIL version 3 certified with very good understanding...
Tags for this Online Resume: Communications, Engineering, Networking, Support, Transmission Control Protocol/Internet Protocol (TCP/IP), Wide Area Network, Technical Support, Local Area Network, ITIL
ERP - 12 Years of Experience - Near 20147
PROFESSIONAL SUMMARY * Overall 12 Years of IT experience as SAP Basis Consultant and 2+ years as SAP HANA Administrator in Implementation, Upgrade, migration and Production Support projects. * Expertise in pre & post Installations and configuration of SAP R/3 4.6C, 4.7EE, ECC 5.0, ECC6.0, SAP Netweaver 2004s with Oracle11g in multiple environments. * Performed SAP System upgrades, OS/DB migrations, Kernel upgrades, installe...
Tags for this Online Resume: SAP Support, SAP Monitoring, Troubleshooting, SAP Configuration, Windows / LINUX / AIX, SAP BASIS, Support Package Upgrade, Oracle / MaxDB / HANA, EP / PI / XI, Netcool Monitoring, Netweaver Administration, Basis Administration, System Refresh / Copy / Restore, Client Activities
IT Project Manager - 15 Years of Experience - Near 48187
SUMMARY An IT manager and business leader that is focused, results-driven, and has experience in a diverse group of industries, such as: healthcare, manufacturing auto finance/banking marketing utilities and government. Management expertise includes: project/program management of application development and infrastructure throughout the System Development Life Cycle (SDLC) utilizing Waterfall & Scrum/Agile methodologies man...
Tags for this Online Resume: Agile, AT&T, Compuware, SCRUM, Test, Test Plan, Data Migration, Wide Area Network, eDiscovery, EMC, manager, IT Manager, Project Manager, Program Manager, IT Leader, Data Center Transformation, Data Center Establishment, Data Center Consolidation, SDLC, Infrastructure
Customer Service Manager
Summary Awarding winning knowledge management professional who has vast management experience and in Knowledge Centered Support (KCS). Motivated to ensure company's knowledge management tools, processes and staff perform at peak levels and exceed company goals. Accomplishments Successfully implemented and maintained Knowledge Centered Support (KCS) for Peregrine and HP Software. Successfully developed and delivered KCS trai...
Ideal Companies: Dell, MS, State Farm
Tags for this Online Resume: Acceptance Testing, Program Manager, Test, User Acceptance Testing, Insurance, Management, HP, Peregrine, Software, Support, Knowledge Management, KCS, Knowledge Centered Support, Knowledge Base Management
Business Analyst - 20 Years of Experience - Near 90706
SUMMARY Results-driven professional with a proven record of accomplishment. 20+ years of strategic, operational performance through process design, integration, and implementation of core programs. Highly focused, self-driven and can effectively initiate opportunities and link them to appropriate services offered. Strong written and verbal communication skills. Possess interpersonal relations necessary to service major acco...
Tags for this Online Resume: BMC Software, Email, HP, Management, Remedy, Business Requirements, Configuration Management, Configure, Data Mapping, Green Belt, sql, it jobs, software, Test Scripts
Manager - 13 Years of Experience - Near 27519
and Leading Network migration activities such as switch port turn ups LAN WAN and VLAN migrations - Brussels to Wynyard UK. (Time frame - 18 Months Budget- $ 5 Mil). Managed migration of load balancers / firewalls and Application migrations -VIPs/WIPs. (Time frame - 3 Months Budget- $ 1 Mil). Facilitated Physical and logical Decommission of Netscaler and load balancing devices - GTM and LTM. Coordinated SAS Environment Inst...
Tags for this Online Resume: Active Server Pages, Services, Microsoft Windows, Applications, Configure, Networking, Active Directory, DHCP (Dynamic Host Configuration Protocol), File Transfer Protocol, Linux, project management
Developer - 8 Years of Experience
Experience Summary 8+ years of IT experience spanning domains insurance, telecom and manufacturing with Legacy systems and client-server systems. ALMI certified Life Insurance domain expert. IBM certified DB2 database associate. Extensive experience in functional testing. Hands on experience in using IBM FileNet Content Platform Engine (5.2.1). Solid experience in configuring IBM Content Navigator (creating desktops, config...
Tags for this Online Resume: Information Technology, Insurance, Applications, Cobol Programming Language, Life Insurance, Management, Services, Test, Test Plan, Business Analysis
Business Analyst - 20 Years of Experience - Near 60510
Responsible for deploying HP's Service Manager, web based four-tier service desk application integrating people process and technology. Automated service desk application to receive events from systems management infrastructure., facilitated and implemented "IT Mobilization for Service Management" support process workshops around incident, problem, service level management, asset, configuration and change management in the ...
Tags for this Online Resume: Asset Management, Integrate, Management, Training, Configuration Management, Configure, Itil, Security, Infrastructure, Manufacturing, linux, it jobs, software, agile
Manager - 20 Years of Experience - Near 75034
SUMMARY * Pragmatic Infrastructure Operations Manager and Program Management professional with reputation for strong work ethic, approachability and consistent leadership * Developed and Delivered ITIL /ITSM framework for Enterprise Services * Adept at building strong relationships with global C-level management * Successfully delivered infrastructure programs and solutions leading cross-functional on-shore and off-shore te...
Tags for this Online Resume: Infrastructure, Agile, Audit, Benefits, Budgeting, Business Requirements, agile, Service Delivery Manager Infrastructure, ITSM Analyst, Scrum Master, Transition and Transformation, ITSM Framework, Cross functional teams, Project Management, program management, ITSM Process expert, SErvice Now
ERP - 10 Years of Experience
Professional Summary * Having around 12 years of experience in SAP FICO which includes 2 full life cycles Implementation, 1 rollout and 6 support projects experience covering various facets of SAP implementation from pre-sales to post-implementation activities and trainings * His skills include understanding Clients Business Processes, providing support And Implementation for various FICO aspects that simulates business pro...
Tags for this Online Resume: CL (Command Language for AS/400), HP, Operating System Kernel, SAP, Support, ABAP, Data Migration, Data Quality, Debugging, FACETS
Manager - 20 Years of Experience - Near 60061
SUMMARY OF QUALIFICATIONS Management professional working in the Governance area of IT for 16 years. Diverse experience includes Washington Mutual as Regional Duty Manager Processes reporting Daily status for multiple date centers. Presented to CIO and staff daily, responsible for performance and service at (Downers Grove & Vernon Hills and one Wisconsin data centers (Milwaukee). * Developed policy for Change, Problem, CMDB...
Tags for this Online Resume: Asset Management, Management, Process Improvements, NOC, itsm, change managemant, SACM, Problem management, CSI, Process Architect
