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Online Resumes with "HP Service Manager"
Computer Operator - 20 Years of Experience - Near 23111
SUMMARY Effective communication skills. Ability to work under pressure and with diverse individuals. Demonstrated leadership skills. Capacity to handle multiple assignments. Proven interpersonal skills with the ability to develop and maintain employee relations. Planned, directed and coordinated activities within the department. Worked with customers on inquiries and issues. Provided problem resolution to customers and used...
Tags for this Online Resume: Documentation, Job Control Language, Computer Operator, Data Entry, Complaints, Computer Operations, Communication Skills, Employee Relations, HP, IBM, it jobs
Application Support
Experienced with imaging machines using Norton Ghost, CloneZilla, Acronis True Image and MDT software deployments * 5 + years of Remedy, Service Now, and HP Service Manager ITSM ticketing system experience * Experience with rack and stacking in data centers Familiarity with asset management tracking * Microsoft Active Directory (Revocation, assignment, account lockouts) * TPAM checkout and approval requests for domain admin...
Tags for this Online Resume: Android, Apple, Microsoft Outlook, Microsoft PowerPoint, Troubleshooting, Dell, Active Directory, Cisco, Cisco Switches, IDF
Business Analyst
Summary * Business Analysis experience in various domains including Mortgage, Capital Markets, Banking, and Retailing Agencies. * Investment Bank expertise includes Broker - Dealer operations, Risk Scoring, Collateral & Limits Management, Performance Measurement, and Portfolio Attribution. * Hands on experience in creating Business Process Models, which defined the high-level business activities and processes and provided a...
Ideal Companies: 2
Tags for this Online Resume: Management, Business Requirements, Documentation, Test, Test Cases, Test Plans, Test Scripts, Applications, Business Analysis, Business Analyst
Application Support
Experienced with use of: different versions of Windows/ Microsoft Office Apps (Excel/Word/PowerPoint/ Outlook/Sharepoint). Atlassian JIRA used for scrum board, and scrum projects. HP Service Manager & Service Now, both used for change, incident, and problem management. LIVEOPS / Skype for business / Lotus Sametime /ITEC - project portfolio Management Center - demand/project/time/resource management. Xmatters - on call Pagin...
Tags for this Online Resume: Computer Operator, Amdahl, Data Processing, Distribution, Mainframe Computer, Payroll, Security, Weapons, Ca7, Customer Service
Telecomm Specialist - 14 Years of Experience - Near 10314
Experienced with HP Service Manager ticket amanagement system, Visual and Client Event Management Systems, TMS * Utilized and managed various technologies across the firm, such as: Exchange Management Console and CUCM * Provided root cause analysis and solutions for bugs/issues identified in environement STOP & SHOP - Staten Island, NY - Sept 2001 - Sept 2015 Deli Manager * Prepared, maintained, and tracked records concerni...
Tags for this Online Resume: Cisco, Cisco Unified Communications Manager, Management, Microsoft Exchange, Troubleshooting, Active Directory, BMC Software, Email, Information Technology, Microsoft Active Directory
Database Administrator - 6 Years of Experience - Near 97006
Experience Summary 6 years of total IT experience as an Database Administrator (DBA){Oracle & Informix} supporting the databases and ensuring their performance, availability and security, with expertise in Event and Incident Management for database event for Oracle, Sybase & MS-SQL with actual participation in CSI and Incident Management Call Professional Summary Company: Cognizant Technologies Solutions India Pvt., Ltd Cli...
Tags for this Online Resume: Ad hoc reporting, BMC PATROL, BMC Software, Connectivity, Customer Service, Database, Database Administration, Enterprise Manager, HP, HP/UX
Business Analyst - 15 Years of Experience - Near 75068
PROFILE * Lead analysis, troubleshooting, and resolution of field issues for 20,000+ field user base * Lead Training programs for a diversified team of 115+ onsite and offsite analysts * Spearheaded gap analysis programs and trainings to enhance staff efficiency for continuous improvement * Proven leadership in process change implementation * Strength in collaborating with diverse business and IT teams to deliver on multi-m...
Tags for this Online Resume: Application Support, Construct (App Dev Tool), End-user Training, Java Programming Language, Oracle, Siebel, Support, Training, Troubleshooting, Documentation
Application Support - 0 Years of Experience
Tags for this Online Resume: Integrate, Management, Remedy, Troubleshooting, Customer Service, Entitlements, Information Technology, IT Management, Prime, Architectural
