SUMMARY Effective communication skills. Ability to work under pressure and with diverse individuals. Demonstrated leadership skills. Capacity to handle multiple assignments. Proven interpersonal skills with the ability to develop and maintain employee relations. Planned, directed and coordinated activities within the department. Worked with customers on inquiries and issues. Provided problem resolution to customers and used HP Service Manager application for updating information on problem resolve. Proficient computing skills working with Microsoft Office Suite in windows environment. Experience in hiring and staffing personnel.

Highlights:

• Documentation
• Job Control Language
• Computer Operator
• Data Entry
• Complaints
• Computer Operations
• Communication Skills
• Employee Relations
• HP
• IBM
• it jobs