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Online Resumes with "HELP Desk"
Managing Director
Career Highlights SME Governance Mortgage Consulting: Appointed to serve as a Regulatory Monitor for a deficient Loan Servicer regarding MS, DOJ, and CFPB findings. Recommended best practices in the business units requiring remediation resulting in measurable decrease customer complaints. Optimizing Customer Relations: Improved customer experience by developing and managing a 24 FTE Level 2 Help-Desk Support Center within D...
Ideal Companies: Wells Fargo Bank, Bank of America, US Bank, JP Morgan Chase, Goldman Sachs, Citi Corp
Tags for this Online Resume: COO, Default Servicing, Regulatory monitor, Policy, execution, compliance, Underwriting, Audit, policy, Human Resources, PMO, program
Manager
Professional Summary Functional manager with 10+ years of experience across diverse corporate environments with a proven track record in staffing, supporting, reducing turnover and enhancing the customer experience. I have successfully staffed and led various types of teams in completing value driven short and long-term projects with expertise in: * Project Management * Building Effective teams * Career Mapping * Team Manag...
Tags for this Online Resume: Roofing, Documentation, Call Center, Management, Network Services, Networking, Services, Training, Help Desk, Planning
Supply Chain Manager - 9 Years of Experience - Near 30291
Career Summary Managed two 3PL Logistics service operations and a Production service operation as a leader in accountability and coaching management, leading to streamlined inventory control procedures, increased production and reduction in expenditures.
Tags for this Online Resume: Voice, Help Desk, Procurement, Support, Technical Support, Video, Inventory, Distribution, Scheduling, 5S, LEAN, Kaizen, Supervisor, Process Improvement, Accountability, Quality, Planning, Training, Coaching, Corrective Action, Customer Service, AIB, Procedures, RF Scanning, WMS, SAP, Tracking, Analyze, Problem Solving, Implementation
Federal Government - 10 Years of Experience
Tags for this Online Resume: Applications, Information Technology, Training, Help Desk, Best Practices, Corrective Actions, Infrastructure, ISO, ISO 9001, Networking
Help Desk Specialist - 3 Years of Experience - Near 32967
SUMMARY Upcoming KEISER graduate offering a strong academic background in IT combined with excellent work experience as a help-desk analyst. Consistently recognized for technical troubleshooting skills, used to rapidly and cost-effectively resolving challenging technical issues. Quickly learn and master new technologies equally successful in both team and self-directed settings and proficient in a range of computer systems,...
Tags for this Online Resume: Hardware, Communications, DeskTop Support, Desktop Computer, Diagnostics, Management, PC troubleshoot, Networking, software, IT Solutions, Technical Support, Customer Service
System Administrator
ACCOMPLISHMENTS *
Tags for this Online Resume: Microsoft, Windows, System Administrator, Novell, Active Directory, WAN, Disaster Recovery, Ethernet, Cisco, Local Area Network, NettApp
Consultant - 9 Years of Experience - Near 76244
PROFESSIONAL SUMMARY: An HRIS Coordinator with the functionalities below. * PeopleSoft Support * Training Instructor * HRIS * Risk Management * Testing * Strong Conflict Resolution Skills * Communication * SharePoint Admin * Team Lead / Mentor * HR Policies and Procedures * Strong MS Office Suite Skills * Process Monitoring * Workday 27
Tags for this Online Resume: Logistics, Project Management, Project Manager, SharePoint, Training, Audit, General Ledger, Help Desk, HR, Human Resources, HRIS
Developer - 3 Years of Experience - Near 50008
Professional Summary * 3.7 years of total experience in software industry and technical skill set expertise in analysis, design and development of product life-cycle which includes 2+ years of AEM/CQ5 and Java experience. * Majorly worked in content management (CMS) projects with various clients. This included successful implementation of various CMS tools like AEM/Adobe CQ5. * Involved in Requirement gathering sessions, Bu...
Tags for this Online Resume: Cascading Style Sheets, CSS, Documentation, Java Programming Language, Java Server Pages, Javascript, Software, Acquisitions, Adobe, AEM, CQ5
Help Desk Specialist
Administrative Assistant
Summary of Relevant Experience * Experienced Assistant and Office Management Support. Skilled at Microsoft Office software with a focus on Outlook XP. Assisted with help desk requests and customer service. Able to effectively work well under pressure and swift learner. Provided assistance with DTS, DCPS, SACCP, Personnel Security and PeopleSoft tools, 474 requests, responsible for inter-cell training. Self-motivated team pl...
Tags for this Online Resume: Management, Scheduling, Typing, Scheduler, Security, Xerox, sheets, Filing, Inventory, Secretarial
Programmer Analyst - 20 Years of Experience - Near 20176
EXPERIENCE SUMMARY Over 20 years IT experience supporting custom and vendor enterprise solutions. Work with C-Level managers, clients, designers and programmers to develop requirements, create user interfaces and establish implementation schedules. Consistent track record of delivering solutions that reduce operational costs while providing verifiable productivity improvements.
Tags for this Online Resume: Automation, Data Entry, Data Warehouse, Documentation, Gathering Requirements, Health Insurance Portability And Accountability Act, Help Desk, Information Technology, ISO, Management
Information Technology Manager - 5 Years of Experience - Near 70458
Plan execute * Successfully managed and developed new set of operating parameters following a 40 percent reduction in IT workforce in 2014 with a 20 percent increase of end-users across Louisiana and Mississippi. Worked closely with the organization's centralized service desk to streamlined remote troubleshooting procedures enabling local staff to focus on providing hands-on physical support and one-on-one end-user training...
Tags for this Online Resume: Cabling, Help Desk, Help Desk Support, Network Administration, Networking, Project Management, Project Manager, Support, Network Security, Security
