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Online Resumes with "Experience Workforce Manager"
Extensive Call Center Workforce Management Experience
Call Center Operations professional with approximately 14 years' experience in Workforce Management and Business Analysis. Extremely dedicated individual with outstanding interpersonal and communication skills.
Ideal Companies: Progressive, Geico, Chase, Citicorp, United Health Care, World Savings, Washington Mutual, GE.
Tags for this Online Resume: Workforce Manager, Call Center Operations Manager
Senior Channel Manager - 20 plus years experience - Wisconsin
I have over 20 years of experience in the Workforce Management, Payroll and Security space managing a global sales channel.
Tags for this Online Resume: Biometrics, Time & Attendance, Workforce Management, Account Management, Channel Management, Security, Sales Management, Point of Sale, PCI Compliance
Administrator - 20 Years of Experience - Near 48315
Results driven management executive, currently the Chief Operating Officer, with over 20 years of experience in workforce management, analyzing call center operations, implementing strategies, process and technologies to improve productivity and efficiency. Expert in facilitating change in workforce to support organizational operating, financial and quality objectives.
Tags for this Online Resume: Michigan, Call Center, Site Director, Operations, Workforce Management, Change Management, Process Improvement, Quality
Application Support - 15 Years of Experience - Near 85086
SUMMARY IT professional / Kronos Consultant / Industrial Engineer with extensive experience in workforce management specializing in business analysis, trouble-shooting and production support of large scale software and hardware distributed systems. Broad hands-on experience in retail, hospital networks, labor management, business analysis, documentation, software configuration, testing and deployment as well as implementin...
Tags for this Online Resume: Kronos, Phoenix, AZ, Workforce Scheduling , Workforce Forecasting, time , Workforce Budgeting, Workforce Analytics
Director
Career Summary Over 18 years of operations and management experience running operational functions and leading large scale projects, from inception to successful completion, while making/executing sound strategic decisions. I have a proven track record of delivering results, reducing costs, and increasing revenue intimate experience with workforce management, call routing, outsourcing, multi site management, health care pro...
Tags for this Online Resume: Call Center, Interactive Voice Response, Forecasting, Management, Quality Assurance, Sales, Profit and Loss Management, Assessments, Client Relationship Management, Coaching and Development, Customer Satisfaction, Microsoft Office, Customer Service, Technical Support, Call Center Director, Site Director, Senior Operations Manager
