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Online Resumes with "Escalations"
Computer Operator - 11 Years of Experience - Near 30115
SUMMARY A motivated and dependable Data Center Professional with proven communication, training and leadership skills within the Mainframe production control environment. In a fast paced, 24/7 Data Center production environment, has shown the ability to work under pressure and for utilizing trouble shooting techniques to maintain systems and applications. Demonstrated skills interpreting verbal instructions from application...
Tags for this Online Resume: Mainframe, JCL, CA7, Maestro, CA/ESP, JES3, Billing, Expeditor, Mainframe Computer, Tape Drives
Project Manager - 15 Years of Experience - Near 08731
Program/Project Manager with over 20+ years of diverse technology experience in the financial industry supporting software development and infrastructure support. Hands on working with Business Analyst in the development and implementation of business process and workflows. Recently handpicked by senior executives to turn around underperforming projects and drive transformational change to incorporate PLC and SDLC fundament...
Tags for this Online Resume: Distribution, Desktop Computer, Microsoft Windows 7, Project Management, Project Manager, Windows 7, Management, Wealth Management, Accounting, Applications, Infrastructure Management, Risk, Compliance
Project Manager - 18 Years of Experience - Near 06801
Areas of Expertise Certified Scrum Master - CSM Certified Scrum Product Owner -CSPO * Project Management * Strategic Planning/Analysis * Account Management * Process Improvement * Software Development/Management * Team Leadership * Employee Development/Training * Client Retention/Loyalty * Cost Control * Technical Proficiency * Collaboration * Escalation Management
Tags for this Online Resume: Management, Planning, Biomedical Industry, Budgeting, Clinical Research, Data Entry, LMS, Logistics, Microsoft, Microsoft Sharepoint
Customer Service Supervisor
SUMMARY Accomplished enthusiastic professional with extensive experience in customer call center operations. Proven results and awards in a variety of hands-on roles, as both team member and manager. With a reputation for providing excellent customer service and managing through crisis, increase department client satisfaction, productivity and client retention by utilizing active listening and negotiating techniques and eff...
Tags for this Online Resume: Benefits, Cobra, Call Center, Insurance, Communications, CT, Customer Service, Data Analysis, Database, Diversity
Data Centre Manager
SUMMARY I am an ITIL certified Global Delivery Manager with experience delivering IT solutions within a command center / help desk environment. My most recent focus has centered on business process visualization, as well as, project, people and escalation management resolving infrastructure and server related issues.
Tags for this Online Resume: Training, SAP, Scheduling, Software, Support, Use Cases, Legato, Microsoft Windows, Microsoft Windows NT, Structured Query Language
Human Resource Consultant - 16 Years of Experience - Near 94603
Qualifications Summary Highly personable Human Resource Professional with over fifteen years of experience in Human Resources, Recruitment, Employee Relations and records management. Full life cycle Human Resource responsibilities. * Talent for identifying hiring manager's needs and presenting qualified company product and service offerings. * Demonstrated ability to gain hiring manager's trust and provide exceptional follo...
Tags for this Online Resume: Policies and Procedures, Benefits, Recruiting, Science, Cold Calling, e-Commerce, File Maker Pro, Full life cycle, Information Technology, Intranet
Financial Analyst - 4 Years of Experience - Near 75056
PROFILE Ambitious finance professional with successful track record of more than 4 years in delivering top performance. Accomplished and results-oriented professional who consistently meets deadlines and assists in increasing the company revenue. Worked under the RBI Team (India's Apex banking institution) and handled customer escalations reported under RBI. Compiled and reviewed complex data to assess customer details. Dev...
Tags for this Online Resume: Management, APEX, Banking Industry, Microsoft Excel, Statistics, Account Reconciliation, Arabic Language, Cancer, Communications, Data Mining
Clinical Research Professional
I am looking for a career opportunity in research or any science related field.
Ideal Companies: Any research company, FBI, CIA
Tags for this Online Resume: clinical, research, project management, biology, medical , science, monitoring, clinical trials, regulatory, quality assurance, laboratory
System Administrator - 15 Years of Experience - Near 36870
Summary of Qualifications * Business person who uses technology as the primary tool for achieving business objectives. * IT professional with a proven record of enhancing technical support procedures and surpassing customer service level objectives. Twenty years of Systems Administrator/Desktop support skills with small to midsize to global companies. * Provided support for clients - internal and external. Responsibilities ...
Tags for this Online Resume: Routers, Switches, Graphic Design, Support, Sitescope, TSYS, Unix, Connectivity, Documentation, Itil, html, software, it jobs
Manager - 20 Years of Experience - Near 80241
Summary Managed several high performance Software Development and Professional Service Consulting teams. Accomplished Solution Architecture, Systems Design & Implementation and Services delivery. Developed and delivered IT strategy, gap analysis, IT investment ROI, Solution Architecture, Systems Design & Implementation. * Business Unit Owner * Business Development * Resource Optimization * Software Development Manager * Dat...
Tags for this Online Resume: Requirements Definition, Sales, Professional Services, Services, StorageTek, Banking & Finance, Banking Industry, Consulting, Document Management, Entertainment, IT Director, C, Networks, Data Centers
Quality Assurance Specialist - 20 Years of Experience - Near 84014
SUMMARY Innovative, energetic Quality Assurance Engineer with experience in Project Management, Development and Requirements Analysis, which gives me a unique understanding of what each department has to accomplish and the pressures they have to deal with. I have also worked with teams from India, South America, Ireland and China. This knowledge has made it much easier to communicate intelligently and more productively with...
Tags for this Online Resume: Applications, C# Programming Language, Test, Test Plans, Test Scripts, Selenium Framework, Defect Tracking, Servers, Team Foundation Server, Visual Studio, Automation, Permormace Testing, sql, agile, html
Manager - 7 Years of Experience - Near 19701
PROFESSIONAL SUMMARY Banking professional known for delivering exceptional results through client management. Experience with managing relationships, vendors, and driving continuous improvement of performance KPI's, service delivery, and service levels. Effectively identify, action, and implement process improvements. Proven ability to exceed goals and expectations, while developing solutions and strong client relationships...
Tags for this Online Resume: Complaints, Aml (Macro Lang), Banking Industry, Due Diligence, KYC, Management, Process Improvements, Sar, escalated complaints, Change management, meeting facilitation, KPI Indicators
