Occupation:System Administrator |
Location:Phenix City, AL |
Education Level:Associate |
Will Relocate:YES |
Description
Summary of Qualifications * Business person who uses technology as the primary tool for achieving business objectives. * IT professional with a proven record of enhancing technical support procedures and surpassing customer service level objectives. Twenty years of Systems Administrator/Desktop support skills with small to midsize to global companies. * Provided support for clients - internal and external. Responsibilities included Network Operations Center/ Service Desk support. Handling requests escalated from Level 1 resources, train and mentor junior colleagues, improve processes and procedures for better inter-departmental interactions and contribute articles to the support library. * Personal strengths include the possession of strong problem solving skills, interpersonal skills, superior teamwork and organizational skills, time-management skills, high ethical standards, personable also able to multitask, able to excel in a fast paced work environment affected by changing schedules and priorities. DiSys contracting through Amtrak April 2016 - July 2016
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