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Online Resumes with "Escalations"



Datawarehouse Designer - 10 Years of Experience - Near 06088

Experience Summary: * Over 9 + years of professional IT experience in Development, Migration, Enhancement, Testing and Production Support Projects of Data warehousing projects. * Experience in Banking, Manufacturing and Pharmaceutical industry business processes. * Experience in creating complex mappings, sessions, workflows, reusable components in Designer, Workflow Manager using various transformations * Involved in the f...

Tags for this Online Resume: Management, Test, Test Cases, Design Documents, ETL, Extract Transform Load Tools, Informatica, Structured Query Language, Documentation, Audit

System Administrator - 6 Years of Experience - Near 54220

SUMMARY: * Seven years of experience in the administration of Red Hat Linux, RHEL, Sun Solaris, SLES, AIX, VMware on various Hardware Platforms. * Extensive Experience in Installation and Administration of RHEL 3.0/4.0/5.0/6.0 * Designed and Performed NIM installation and Kick Start over network and created, maintained installation server, boot server and profile server. * Experience in Windows 2003, WebLogic, Websphere JAV...

Tags for this Online Resume: Install, Servers, Infrastructure, Linux, Oracle, VMWare, Management, Network File System (NFS), Redhat, Troubleshooting

Quality Assurance Specialist - 4 Years of Experience - Near 30004

SUMMARY Working as a Test Analyst with 10 years of experience in Software Test Life Cycle with strong business knowledge in Telecom, POS, Banking & Financial, Aircraft and Logistical technological expertise leading QA projects in different platforms and technologies. * Worked with Top clients Verizon, State Farm, Thomson Reuters, McDonalds, Qatar Airways and Equifax. * Expertise in Test Planning, designing, developing and d...

Tags for this Online Resume: Selenium Webdriver, Automation, SOAPUI, Integration Testing, Manual Test, POSTMAN, Business Analysis, Quality Center, JIRA, Integrated Development Environments, BDD, putty

Financial Specialist - 19 Years of Experience - Near 10566

Summary: CAMS (Certified Anti-Money Laundering Specialist)-trained in all aspects of the Bank Secrecy Act (BSA), broadly experienced risk policy and banking operations professional, with hands-on knowledge of risk management, workflow analysis, staff training, and how adults learn, and project management M&T Bank, Tarrytown, New York: 2013 - 2016 Know Your Customer (KYC) Officer * Responsible for all aspects of Bank Secrecy...

Tags for this Online Resume: Insurance, Insurance Sales, Life Insurance, Medicare, Sales, Documentation, Imaging, Management, Project Management, Project Manager

System Administrator - 4 Years of Experience

Professional Summary A strong leader with over 4 years' experience as a RedHat Linux infrastructure administrator, strong background in various flavors of UNIX, Linux and Apache web server technologies, results driven team player recognized for capacity to work autonomously, as well as collaboratively with all levels of support staff and management. Solutions focused Cloud Administrator and Architect with comprehensive and ...

Tags for this Online Resume: Linux, Security, Systems Administrator, Applications, Automation, Communications, Configure, Install, Network File System (NFS), Networking

Technical Writer

I am a IT Operations Analyst with hands-on experience in Technical Writing Desktop support escalation resolution Windows 7 support database monitoring Customer Service Fundamentals wireless device support Infrastructure support VOIP ASPECT Cisco UCM administration Active Directory administration dealing with Wireless and landline Carriers with regards to downed service / circuits. I have solid communication skills and a tra...

Tags for this Online Resume: eDiscovery, Microsoft Windows 7, Remedy, Windows 7, Active Directory, Blackberry, BMC Software, Data Analyst, Litigation support, Opperations Analyst, Network Administrator, Network Monitoring, NOC Analyst, NOC Technician, AccessData, NICE, Remote Desktop, VOIP, VLAN, A+, Network +, EDRM, EDI, Forensics

Help Desk Specialist - 16 Years of Experience - Near 90071

Summary A highly skilled professional with 17 years of experience who is solutions-oriented & performance-focused, with extensive experience in IT support and system optimization. Efficient at managing various projects as well as overseeing and maintaining various systems, hardware, and software. Adept at determining and resolving issues related to systems and applications which include performance-related concerns and depl...

Tags for this Online Resume: Autocad, Autodesk AutoCAD, Management, Support, Symantec Ghost, Cisco, Microsoft Windows 7, Troubleshooting, Desktop Computer

Customer Service Representative - 19 Years of Experience - Near 55376

Organized and articulate professional providing a high level of customer service to build and grow relationships with customers in an effort to grow business. Strong verbal, written and interpersonal communication skills. Customer Service Administrative Technical Call center environment Sales and marketing Order processing Multi-state territory Handle escalated calls Billing resolution Customer/business relations Contract n...

Tags for this Online Resume: Complaints, Customer Service, Information Requests, ACH, Administrative Assistant, Data Entry, Payment Processing, Billing, Inventory, Sales

Developer - 3 Years of Experience - Near 50008

Professional Summary * 3.7 years of total experience in software industry and technical skill set expertise in analysis, design and development of product life-cycle which includes 2+ years of AEM/CQ5 and Java experience. * Majorly worked in content management (CMS) projects with various clients. This included successful implementation of various CMS tools like AEM/Adobe CQ5. * Involved in Requirement gathering sessions, Bu...

Tags for this Online Resume: Cascading Style Sheets, CSS, Documentation, Java Programming Language, Java Server Pages, Javascript, Software, Acquisitions, Adobe, AEM, CQ5

Manager

Covance marilyn.l.bauer@gmail.com (484) 538-4946 Page 2 * Met financial targets for department and each assigned account and saved significant labor costs for my IC2/ITD organization * Managed projects to a successful completion and ensured all technical commitments were delivered on time * Led organization in global resource activities * Teamed with other organizations to create best of breed solutions Handled all escalati...

Tags for this Online Resume: Architect, Infrastructure, Management, Information Technology, IT Management, Policies and Procedures, System Administration, Services, Unix, Systems Programmer

Developer - 5 Years of Experience - Near 22031

PROFESSIONAL SUMMARY * Microsoft SharePoint Application Developer with 5 years of professional experience in developing and implementing Multi-Tiered Web applications, Client/Server applications, Windows Form Applications, Component Development, XML Web Services (SOAP, WSDL), Database Programming. * Extensively Worked on Active Directory AD server for creating Users, groups and setting permissions to them in Farm level (on-...

Tags for this Online Resume: Microsoft .Net, Windows Communication Foundation, Cascading Style Sheets, CSS, Applications, C# Programming Language, jQuery, Management, Microsoft Visual Studio, Extensible Markup Language (XML)

Management Trainee - 4 Years of Experience - Near 15133

QUALIFICATIONS SUMMARY * Business leader with extensive experience in customer service and conflict resolution possess a high level of communication and interpersonal skills. * Maintains an appropriate dialogue with co-workers and colleagues in order to understand potential conflicts before they escalate evaluates problems that occur and uses foresight and previous knowledge when tackling them. Acts as liaison between team ...

Tags for this Online Resume: Customer Service, First Aid, Inventory, Inventory Control, Physical Therapy, Therapy, Transportation, Grass Roots